Remote Control issues

Find out why your Classic, Slimline or Slimline 2 remote isn’t working and how to fix it.

Before you begin

Make sure to first identify your remote control as the steps vary slightly depending on which model you have:

  • The Slimline 2 remote has separate power buttons for the TV and Optik digital box located at the top

  • The Slimline remote has straight edges with a mode button in the upper left-hand corner

  • The Classic remote has a curved shape and grey buttons

Did this article solve your problem?

Search Support