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TELUS Product and SaaS Resale - OEM Documents

TELUS Product and SaaS Resale - OEM Documents

Warranty, Terms of Use and Support plan documents

OEM Standard Warranty, Terms of Use and Support Plans for Product Resale

Standard Warranty

OEM	OEM'S Standard Warranty
Cisco Systems, Inc	http://www.cisco.com/en/US/products/prod_warranties_listing.html
Check Point Software Technologies Inc.	https://www.checkpoint.com/support-services/software-license-agreement-limited-hardware-warranty/
CrowdStrike Inc. CrowdStrike Services, Inc.	https://www.crowdstrike.com/terms-conditions/
Exabeam, Inc.	https://www.exabeam.com/legal/enterprise-agreement/#:~:text=EXABEAM%20offers%20the%20limited%20hardware,drives)%20(collectively%2C%20%E2%80%9CHardware %20(collectively%2C%20%E2%80%9CHardware)
F5 Networks, Inc.	https://www.f5.com/company/policies/warranties (EN)
Forescout Technologies, Inc.	https://www.forescout.com/company/legal/eula/#:~:text=Forescout%20warrants%20to%20Customer%20that,accompanying%20Documentation%2C%20provided%20that%20such
Fortinet, Inc.	https://www.fortinet.com/content/dam/fortinet/assets/legal/Warranty-Support_Start_Policy-US-CAN.pdf
Infoblox, Inc.	https://www.infoblox.com/company/legal/hardware-addendum/ https://www.infoblox.com/company/legal/eula-ddi/
LogRhythm, Inc.	https://gallery.logrhythm.com/terms-and-conditions/LOGRHYTHM-GLOBAL-END-USER-LICENSE-AGREEMENT-05-2022.pdf
Palo Alto Networks, Inc.	https://www.paloaltonetworks.com/services/support/product-warranty
Proofpoint, Inc.	https://www.proofpoint.com/us/support/email-appliance-warranty-eol
Radware, Inc.	https://www.radware.com/termsofsale/#:~:text=If%20Purchaser%20does%20not%20purchase,from%20date%20of%20shipment%2C%20and
Thales	https://cpl.thalesgroup.com/sites/default/files/content/field_collections/field_block_with_cards/2020-03/thales-limited-warranty-revised-2may2019-ot-27-feb-2020.pdf

Terms of use

OEM	OEM Terms of Use
Cisco Systems, Inc.	https://www.cisco.com/c/dam/en_us/about/doing_business/legal/Cisco_General_Terms.pdf
Check Point Software Technologies Inc.	https://www.checkpoint.com/support-services/software-license-agreement-limited-hardware-warranty/
CrowdStrike Inc. CrowdStrike Services, Inc.	https://www.crowdstrike.com/terms-conditions/
Exabeam, Inc.	https://www.exabeam.com/enterprise-agreement/
F5 Networks, Inc.	https://www.f5.com/pdf/customer-support/end-user-license-agreement.pdf
Forescout Technologies, Inc.	https://www.forescout.com/company/legal/eula/
Fortinet, Inc.	https://www.fortinet.com/content/dam/fortinet/assets/legal/EULA.pdf
Infoblox, Inc.	https://www.infoblox.com/company/legal/master-purchasing-agreement/ https://www.infoblox.com/company/legal/hardware-addendum/ https://www.infoblox.com/company/legal/eula-ddi/
LogRhythm, Inc.	https://gallery.logrhythm.com/terms-and-conditions/LOGRHYTHM-GLOBAL-END-USER-LICENSE-AGREEMENT-05-2022.pdf https://gallery.logrhythm.com/terms-and-conditions/Schedule-D-to-the-LogRhythm-Global-End-User-License-Agreement-05-2022.pdf
Palo Alto Networks, Inc.	https://www.paloaltonetworks.com/content/dam/pan/en_US/assets/pdf/legal/palo-alto-networks-end-user-license-agreement-eula.pdf https://www.paloaltonetworks.com/content/dam/pan/en_US/assets/pdf/legal/enterprise-agreement-for-hardware-support.pdf https://www.paloaltonetworks.com/content/dam/pan/en_US/assets/pdf/legal/enterprise-agreement-for-attached-subscriptions.pdf
Proofpoint, Inc.	https://www.proofpoint.com/us/legal/license/customer-agreement
Radware, Inc	https://www.radware.com/documents/eula/ https://www.radware.com/documents/eula-lumen/
Thales	https://cpl.thalesgroup.com/sites/default/files/content/resources/legal/eula-thales-dis-cpl-web-version-Jan-2024.pdf

Support Plans

OEM	OEM Support Plans
Cisco Systems, Inc.	http://www.cisco.com/web/CA/services/portfolio/product-technical-support/index.html https://www.cisco.com/c/dam/en_us/about/doing_business/legal/service_descriptions/docs/how-cisco-provides-services.pdf https://www.cisco.com/c/dam/en_us/about/doing_business/docs/cisco-software-support-service.pdf
Check Point Software Technologies Inc.	https://www.checkpoint.com/support-services/support-plans/ https://www.checkpoint.com/support-services/support-life-cycle-policy/
CrowdStrike Inc. CrowdStrike Services, Inc.	https://www.crowdstrike.com/endpoint-security-products/crowdstrike-support/
Exabeam, Inc.	https://www.exabeam.com/product/support-and-services/
F5 Networks, Inc.	https://www.f5.com/company/policies/support-policies (EN)
Forescout Technologies, Inc.	https://www.forescout.com/company/legal/activecare-maintenance-and-support-policy/
Fortinet, Inc.	https://www.fortinet.com/content/dam/fortinet/assets/solution-guides/sb-forticare-services.pdf
Infoblox, Inc.	https://www.infoblox.com/company/legal/terms-premium-maintenance/
LogRhythm, Inc.	https://gallery.logrhythm.com/terms-and-conditions/addendums/LogRhythm-Support-Services-Addendum-3-2021.pdf
Palo Alto Networks, Inc.	https://www.paloaltonetworks.com/apps/pan/public/downloadResource?pagePath=/content/pan/en_US/resources/datasheets/premium-support
Proofpoint, Inc.	https://www.proofpoint.com/sites/default/files/legal-documents/pfpt-en-support-services-program-202103.pdf
Radware, Inc	https://www.radware.com/support/certainty-support-program/
Thales	https://cpl.thalesgroup.com/sites/default/files/content/field_collections/field_legal_block_with_cards/2022-03/global-support-terms-and-conditions-march-2022.pdf

OEM Terms of Use and Support Plan for Software-as-a-Service (SaaS) Resale

Terms of Service

OEM	OEM’s SaaS Terms of Service (OEM EULA)
CrowdStrike Inc. CrowdStrike Services, Inc.	https://www.crowdstrike.com/terms-conditions/
Cyberark Software Ltd.	https://www.cyberark.com/terms-service-saas/
Delinea Inc.	https://delinea.com/msla
Infoblox, Inc.	https://www.infoblox.com/company/legal/infoblox-bloxone-services-supplemental-terms-and-conditions/ https://www.infoblox.com/company/legal/infoblox-bloxone-ddi-supplemental-terms-and-conditions/ https://www.infoblox.com/company/legal/infoblox-bloxone-threat-defense-supplemental-terms-and-conditions/
LogRhythm, Inc.	https://gallery.logrhythm.com/terms-and-conditions/SaaS-End-User-License-Agreement-9-2022.pdf
Mimecast	https://assets.mimecast.com/api/public/content/40d72280c6d44d22b98210b45a317baa?v=b04a9337
Tanium Inc. Tanium Malta Limited Tanium Netherlands B.V.	https://www.tanium.com/tanium-cloud-subscription-agreement

Support Plans

OEM	OEM Support Plans
CrowdStrike Inc. CrowdStrike Services, Inc.	https://www.crowdstrike.com/endpoint-security-products/crowdstrike-support/
Cyberark Software Ltd.	https://www.cyberark.com/resources/product-datasheets/cyberark-technical-support-guide
Delinea	https://f.hubspotusercontent10.net/hubfs/19928113/Delinea/datasheets/delinea-datasheet-support-policy.pdf
Mimecast	https://assets.mimecast.com/api/public/content/ee26e8901c394925b931ad93969048b7?v=ae5a52ef
Tanium Inc. Tanium Malta Limited Tanium Netherlands B.V.	https://www.tanium.com/tanium-cloud-subscription-agreement

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The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and express gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitment to Reconciliation.