How to find your TELUS Business account number

TELUS Service agreement

Your Business Mobility account number can be found on your TELUS Service Agreement, at the top of the page:

TELUS bill

Your Business Mobility account number also appears on your TELUS bill, on the first page under your name:

Chat

If neither of these options are available to you, You can contact our team by selecting the purple chat icon found on this and most other pages:

Note: You will be asked to validate your identity to obtain your account number.

Order confirmation

You can find your account number on your Order confirmation page. It is located after the device and location information, in the Control section:

Note: If your account number is preceded by 1001, please disregard it when registering to My TELUS or when registering for bill payments with your banking establishment.

TELUS Bill

Your account number can be found on your paper bill, on page 1 next to the company name and at the end of the page which has the stub that can be attached to your payment:

You may also find your account number in the bottom-left corner of every page of your bill.

Bill Analyzer Statement Report

You can generate a statement report from within the Bill Analyzer which will also have the account number at the top of page 1:

Chat

If neither of these options are available to you, You can contact our team by selecting the purple chat icon found on this and most other pages:

Note: You will be asked to validate your identity to obtain your account number.

If you have finalized your profile, you can use My TELUS to locate your account number to pay a bill or set up pre-authorized payments:

• Sign in to your My TELUS profile

• Select the Billing tab

• Select Download current PDF bill to download your bill

For more information on downloading your bill, visit: View and download your bill.

For more information on how to register to My TELUS please visit the following articles:

• Registering for My TELUS mobility

• Registering for My TELUS - Other Business Services

• How to download and access the My TELUS app

• Add or link services and accounts

IMPORTANT: If you have registered to My TELUS using a phone number, the account number and billing will not be visible to you.

If you still cannot locate you account number, contact a TELUS representative to obtain your account number and request a copy of the following items :

• Service agreement

• Paper bill

  • Note: There is a $3 cost per bill reprint.

• Sign up email

• Order confirmation

You can also visit a store near you with a piece of valid ID to obtain your account number or assistance to register.