Main control panel (before 2019)
Familiarize yourself with your main security control panel.
Using another system?
The security panel user guide is a handy reference with extensive information on all available features.
To ensure you have the appropriate time to familiarize yourself with your new alarm system and reduce the chance of unnecessary false alarms, the default of your security system is to remain on a test mode for 48 hours following your installation. Your services will still be monitored during this time, however two-way voice will not be activated and no emergency services will be dispatched via our Central Monitoring Station.
The Ready to Arm screen allows you to arm your panel in stay or away mode:
Stay: Arming your system in Stay mode only arms the system perimeter and is typically used during the night when occupants are sleeping.
Away: Arming your system in Away mode arms all the sensors attached to your alarm system and is typically used when occupants are out of the home.
You can select the entry delay checkbox if you want a 60 second delay before the system is fully armed.
All sensors must be closed before you are able to arm your system from the panel. Bypassed sensors offer no protection and cannot cause an alarm. Use bypass if you want to arm your system with one or more sensors open and intentionally unprotected.
How to force bypass:
From the security or menu screen, select the yellow Arm button
From the Bypass screen, select Bypass all. This forces the system to bypass all the open sensors in the list, including any open interior sensors
Enter a valid user code to bypass the sensor
From the Ready to Arm (Sensors Bypassed) screen, select Stay or Away
Note: Force bypasses are automatically removed when the system is disarmed.
You can set up a duress code to transmit a silent alarm to the central monitoring station. Use the duress code when someone is forcing you to operate your security system against your will.
Setting up a duress code
From the User management screen of your panel, select the User 8 (Duress) button
A confirmation screen will appear. Select create duress user
Enter a four (4) digit code as the new duress code, then select OK
To confirm the duress code, enter the new 4 digit duress code from the previous step
A confirmation screen will appear. Select OK
Using a duress code
While the system is armed, you can enter your secret duress code OR select the system logo to send a silent signal to the monitoring center
The operator may still come on 2-way voice over the system, but they will also dispatch emergency response