How to download and access the My TELUS app

The My TELUS App can be used to do almost everything you can do via the My TELUS website but in a convenient on-the-go format.

This article will teach you how to:

  • Download the My TELUS App

  • Log into the app to view your account

Before we begin you must first verify that:

  • You have an active TELUS account

  • You have an SMS and web-enabled device

  • You are in a service area that supports data or Wi-Fi connectivity

Tip: If you do not have an existing My TELUS self-serve profile, you can complete your portal registration on the app once installed.

Note: The app works on tablets and iPads but is not tailored for use on these devices.

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