Network Reference Guide - TELUS Business Connect
Technical Network guides for your Business Connect
Table 2. End-to-End Network Path Performance Requirements
Bandwidth - Hard Phones and VoIP Apps
Table T.2 - Business Connect Desk, Conference and Cordless Phone and VoIP App - Transmit and Receive Bandwidth
Bandwidth - Business Connect Video
Table T.3 - Business Connect Video - Transmit and Receive Bandwidth
Business Connect IP Supernets
Test Server
(does not de-prioritize pings):
199.255.120.184
Table 3. Business Connect IP Supernets
Table 4. Functions which may impair SIP signaling and/or RTP media traffic
Table 5. Whitelisting of Domains and IP Addresses
DSCP Values & Traffic Shaping
Table 6. Traffic Types and Classification
Table 7. Traffic Types and Classification
Table B.1 - Desk, Conference and Cordless Phone
** Ports 5098 and 5099 only need to be opened for Busy Lamp Appearance when
line sharing
is used.
Table B.2 - Desktop Softphone Application
Table B.3 - iOS and Android Mobile Phone Application (on Wi-Fi Network)
The following is the specific ports usage, but it's recommended to open the port range 5090-5099 for UDP/TCP/TLS because new ports may be added and some ports configuration may be changed within this range.
Table B.5 - WebRTC Telephony (Chrome Extension, Business Connect PC App)
Table B.6 - Business Connect Video - Desktop Client and Chrome Browser