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Frequently asked questions
Black Friday deals are available for a limited time only. Check our
website
for current promotions, timelines and availability. Offers are subject to change without notice.View current deals and availability. Click
here
to select the appropriate iPhone for your business and compare features and specs.Yes, existing TELUS Business customers are eligible for Black Friday promotions. Existing customers can explore available upgrade options on our
deals page
or by contacting our sales experts - 1-833-868-0928.Specific promotion end dates vary by
offer
, so act quickly as some deals have limited availability.Our smartphone plans include unlimited data, talk and text in Canada and US. See our
plans page
for more details. Easy Roam is available in over 200 international destinations. Visit TELUS.com/travel for destinations and more information on Easy Roam, including how to enable Easy Roam.We offer various smartphone plans that include unlimited data, talk and text in Canada, US and Mexico. Calls to areas 712-432, 605-562, 605-475, 712-775, and 559-726 are not included in this plan and will be billed at the standard pay-per-use rate. See our
plans page
for more details.Request sales callback
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- Devices purchased on the Bring-It-BackⓇ program must be returned in good working condition or you will be responsible for the difference between the Bring-It-BackⓇ program amount and the lower trade-in value for a device that is not in good working condition. Trade-in standards published at the time a device is returned will apply. Applicable sales taxes are due at time of purchase on the full purchase price. You will not be charged tax on the Bring-It-BackⓇ Program Amount if you choose to keep your device and pay back the Bring-It-BackⓇ Program Amount at, or before, the end of the 24-month term. The Bring-It-BackⓇ program is only available while you subscribe to a mobility service. If the mobility service is cancelled before the end of the term, the Bring-It-BackⓇ Program Amount will be charged to your TELUS bill. Trade-in offer is subject to change at TELUS’ sole discretion and can be withdrawn at any time without notice. Offer is based on trading in an iPhone 15 128GB (valued at $350 in good working condition) and activating or renewing on an iPhone 17 Pro 128GB on a 2-year TELUS Easy Payment plan with Bring-It-BackⓇ. Trade-in devices cannot be on a Bring-It-BackⓇ plan. The value of the trade-in device will determine your total savings. Limit one per subscriber. Devices traded online will receive trade-in value in bill credits. Devices traded in-store will receive trade-in value in in-store credits. Customers who choose to return their devices through a “Take home, trade later” program through a prepaid return shipping label will receive a prepaid virtual Mastercard within 10-15 business days of their device being evaluated. The final trade-in value will be confirmed once the device is received and evaluated. Trade-in credits and bonus have no cash value, are non-transferable and can only be used when activating or renewing service in the TELUS store where the device was traded-in at the time of the trade-in. All trade-ins are final. Products purchased using trade-in credits cannot be returned for full cash value. The trade-in transfers all rights in the device to HYLA Mobile ULC or TELUS Retail Limited (d.b.a. Mobile Klinik) and waives any claim against TELUS, Mobile Klinik and HYLA Mobile ULC with respect to the device or the trade-in program. The trade-in program is available in Canada only and may be canceled at any time without notice. Trade-In value is dependent on the condition of the device being traded in. TELUS Easy Payment is subject to approved credit with a 24-month TELUS Easy Payment® agreement (0% APR) is on any in-market plan with data and voice included. TELUS Easy Payment® balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy Payment® balance, subject to applicable adjustments, due upon termination, or account transfer. Pay-per-use charges (including long distance, roaming and additional airtime or data) are extra.
- Pricing of Fibre Internet 1G is $160/month on a 3-year term (reg. $220/month) and Business Wi-Fi is $15/month per access point on a 3-year term for a total promotional price of $175/mo. To receive the additional promotional internet discount, customers must: (1) bundle Fibre Internet 1G with one or more Business Wi-Fi access points, up to a maximum of 3, on a 3-year term to be eligible for a $65/mo. discount. (2) must select an eligible Fibre plan on a 3-year term and bundle it with a new or existing Business voice-capable Mobility plan to be eligible for a $10/mo discount. (3) buy online to be eligible for a $5/mo discount. Promotional pricing available to new TELUS Business Internet customers only. Offer is subject to change without notice. Final eligibility for internet speed tier, Fibre internet service and promotional offer will be determined by a TELUS representative. Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the business network, internet traffic and applicable network management or server configurations. Regular price applies, for the featured Fibre Internet plan selected, after the promotional period ends and is subject to change without notice. This offer cannot be combined with any other TELUS Office Internet offers.
- This offer is available for new TELUS Business customers who sign up on a 3-year term for PureFibre business internet plan online. A one-time bill credit will be applied and appear on the first bill upon order completion. Bill credits are non-transferable, can only be applied to pay for services charges, and carry no cash value after deactivating your services. Offer is only valid for online transactions and subject to change without notice. Final eligibility will be determined by a TELUS representative.
- To receive the first 3 full months of service at $0 a customer must sign up on a 3-year term for TELUS Business Connect Enhanced (reg. $35/month/seat) or Complete (reg. $40/month/seat) edition and bundle with one or more of the following services: new or existing, Business voice-capable Mobility plan, Secure Business or Business Internet. The 3 months for $0 discount includes the cost of the plan and office seat(s) only. Offer does not cover the cost of any hardware, TELUS Professional Installation services, or any add-ons and prorated charges. Offer is subject to change without notice. Final eligibility will be determined by a TELUS representative.
- Offer available for a limited time and is subject to change without notice.To receive the promotional pricing, a customer must sign up on a 3-year term for TELUS Business Connect Voice Plus, Enhanced or Complete plan for up to 250 seats and bundle with one of the following services: Voice-capable Mobility plan, Secure Business, Fibre Internet or Office Internet.
- This offer is available for new TELUS Business customers who sign up on a 3-year term for TELUS Business Connect Voice Plus, Enhanced, or Complete edition online. A bill credit is a one time credit that will appear on the second or third bill upon order completion. Bill credits are non-transferable, can only be applied to pay for services charges, and carry no cash value after deactivating your services. Offer is only valid for online transactions and subject to change without notice. Final eligibility will be determined by a TELUS representative.
- Devices purchased on the Bring-It-Back® program must be returned in good working condition or you will be responsible for the difference between the Bring-It-Back® program amount and the lower trade-in value for a device that is not in good working condition. Trade-in standards published at the time a device is returned will apply. Applicable sales taxes are due at time of purchase on the full purchase price. You will not be charged tax on the Bring-It-Back® Program amount if you choose to keep your device and pay back the Bring-It-Back® Program amount at, or before, the end of the 24 month term. Bring-It-Back® program is only available while you subscribe to mobility service. If mobility service is cancelled before the end of the term, the Bring-It-Back® Program Amount will be charged to your TELUS bill. Offer is subject to change without notice. Final eligibility will be determined by a TELUS representative.
- Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) is on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, due upon termination, or account transfer. Pay-per-use charges (including long distance, roaming and additional airtime or data) are extra.
- Devices purchased on the Bring-It-Back® program must be returned in good working condition or you will be responsible for the difference between the Bring-It-Back® program amount and the lower trade-in value for a device that is not in good working condition. Trade-in standards published at the time a device is returned will apply. Applicable sales taxes are due at time of purchase on the full purchase price. You will not be charged tax on the Bring-It-Back® Program amount if you choose to keep your device and pay back the Bring-It-Back® Program amount at, or before, the end of the 24 month term. Bring-It-Back® program is only available while you subscribe to mobility service. If mobility service is cancelled before the end of the term, the Bring-It-Back® Program Amount will be charged to your TELUS bill. Offer is subject to change without notice. Final eligibility will be determined by a TELUS representative.
- Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) is on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, due upon termination, or account transfer. Pay-per-use charges (including long distance, roaming and additional airtime or data) are extra.
- TELUS Smart Camera that includes Video Surveillance is $20/mo, while TELUS Monitor is $40/mo (reg. $50/mo). The TELUS Protect Bundle provides you Video Surveillance & Intrusion Monitoring for $50/mo (reg. $60/mo), saving you $10/mo. Rates and offers are subject to change without notice. Final eligibility will be determined by a TELUS representative In order to be eligible for the $10 off/month bundle discount on TELUS Secure Business, a customer must subscribe to the Smart Camera or Protect plan on a 3-year term and bundle with one or more of the following services: new or existing, Business voice-capable Mobility plan, Business Connect or Business Internet. Rates and offers are subject to change without notice. Final eligibility will be determined by a TELUS representative
- Equipment is TELUS-owned. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be payable by the customer. Any add-ons will be an extra cost. Applicable taxes and fees are extra. Cancellation charges apply for early termination of a 3-year term. Offer is subject to change without notice. Final eligibility will be determined by a TELUS representative.
- New TELUS Secure Business customers who activate a TELUS Secure Business Monitor, or Protect plan on a 3-year or 5-year term online are eligible to receive a $150 credit on professional installation. Customers will be charged a rescheduling fee of $199 if the customer fails to be at the scheduled appointment time and/ or does not provide 24 hours notice in advance to reschedule. Charges for installation fees are subject to change without notice. TELUS reserves the right to withdraw or modify this offer at any time. Final eligibility for services will be determined by a licensed and certified TELUS technician in accordance to minimum system requirements and location. Taxes not included. Offer is subject to change without notice. Final eligibility will be determined by a TELUS representative.
- TELUS security services are designed to operate 24/7, however, services may be disrupted by equipment malfunction, failure, power outages, network issues, maintenance, weather, or other circumstances beyond TELUS' control.
- Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) is on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, due upon termination, or account transfer. Pay-per-use charges (including long distance, roaming and additional airtime or data) are extra.
- The Samsung Galaxy Tab A9+ is available for $0/month for 24 months through a monthly bill credit. Should you cancel your service before the 24-month term is complete, the outstanding device balance will become due and payable. This offer is only applicable to qualifying and validated orders of eligible Samsung Galaxy devices (Samsung Galaxy SFE, S25, S25+, S25 Ultra, S25FE, Flip7 or Fold7). Customers are eligible for one tablet redemption per wireless subscriber with the purchase of an eligible device. A tablet rate plan is not included with this offer; customers must activate a current in-market tablet rate plan to be eligible. This promotion can be combined with a one-time connection fee waiver. The offer is available by calling the number on this tile and cannot be redeemed through other channels. The offer is valid while quantities last and may end without notice if inventory is exhausted.
- This offer is valid between October 17 and November 30, 2025 11:59PM UTC. Offer applies to eligible Business Prime plans. Business Prime Promotional Terms and Conditions apply. New Business Prime customers qualify. If you do not cancel your Business Prime membership before the 12-month promotional period ends, your membership will automatically renew for 12-month periods until cancelled, and you authorize Amazon to charge your payment method the then-applicable membership fee plus taxes each year. To cancel your subscription and avoid being charged, you must cancel before the end of the 12-month promotional period. You may cancel anytime by visiting Business Settings and clicking “Cancel”. Business Prime cancellation terms can be found here. May not be combined with other offers.
- Devices purchased on the Bring-It-Back® program must be returned in good working condition or you will be responsible for the difference between the Bring-It-Back® program amount and the lower trade-in value for a device that is not in good working condition. Trade-in standards published at the time a device is returned will apply. Applicable sales taxes are due at time of purchase on the full purchase price. You will not be charged tax on the Bring-It-Back® Program amount if you choose to keep your device and pay back the Bring-It-Back® Program amount at, or before, the end of the 24 month term. Bring-It-Back® program is only available while you subscribe to mobility service. If mobility service is cancelled before the end of the term, the Bring-It-Back® Program Amount will be charged to your TELUS bill. Offer is subject to change without notice. Final eligibility will be determined by a TELUS representative.
- Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) is on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, due upon termination, or account transfer. Pay-per-use charges (including long distance, roaming and additional airtime or data) are extra.
- A dedicated success manager for onboarding will be assigned to a customer for $0 (regular price $200) as part of your bundle for the first 2 months when they opt for one of the following TELUS Business Bundles: Existing Customer Bundle, Better Office Phone Bundle or Security Bundle. This success manager will support the customer through their initial installation, help with MyTELUS setup, proactive bill review and connect the customer to appropriate teams when other support may be required. TELUS reserves the right to cancel or remove promotional offers or discounts at any time without prior notice if you no longer subscribe to multiple TELUS Business services at the same time such that your services are bundled, or you otherwise no longer meet the required qualification to receive applicable discounts on your monthly charges. All rates and offers are subject to change without notice.
- In order to be eligible for referral credits, you must have active mobility service with TELUS Business and be in good standing when the credits are applied. You are able to receive up to $1,000 in referral credits each calendar year. The business you refer cannot be a current TELUS Business mobility customer and they must activate a new TELUS Business smartphone plan. This offer is not available for Consumer or Corporate accounts. If the referred customer successfully activates on your referral, then a bill credit will be applied to your account within 4-6 weeks of completion in one lump-sum. Taxes apply. For additional program rules, visit www.telus.com/referabusiness. TELUS reserves the right to withdraw or modify this offer at any time.
- Exclusively available to business owners of companies with 30-100 employees who are not TELUS Fully Managed customers. No purchase necessary. Eligibility confirmed by our managed IT specialists, Offer valid until December 31, 2025
- Cybersecurity assessment valued at $400, based on our standard pricing for comparable services.