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Business Support
Troubleshoot Office Phone voicemail problems
Troubleshoot Office Phone voicemail problems
How to solve common issues with your Office Phone voicemail
I can't remember voicemail password
Can’t remember your mailbox password?
Contact us
to reset your password.
Caller can not leave a message
If callers can not leave a message, it is likely due to two features (
Call Forward No Answer
and
Call Forward Busy
) that need to be enabled to allow callers to leave a message.
To enable these features, follow these steps:
For
Call Forward No Answer
, pick up the line,
dial *92
and hang up.
For
Call Forward Busy
, pick up the line,
dial *90
and hang up.
After enabling both features, try calling your office number from a different line and confirm if the call goes to voicemail.
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