Troubleshoot noise, static or radio interference on your Office Phone line

Connect a different phone to the original jack. If the noise goes away, then the issue is with your phone set and it will need to be replaced.

Try a different phone cable. If the noise goes away, then the issue is with your cable and it will need to be replaced.

Connect the phone set to a different jack. If the noise goes away, then the issue is with the jack and can be fixed by

contacting us

to request a technician.

If recent changes were made in the business location, remove any newly installed devices from the jacks and retest. .

including fax machines, modems, splitters, etc.

Leave everything unplugged for at least 60 seconds.

Plug in your most basic phone, preferably a corded one.

Check for any noise, static or radio interference.

If noise is still there, please

contact us

to request a technician. If the noise goes away, continue to reconnect other pieces of equipment one at a time and check for noise, static or radio interference after each addition. If the issue returns, unplug the most recently connected piece of equipment from the jack. This equipment is likely causing the problem and will need be checked or replaced.