Switch to paperless billing

Learn about the convenient and environmentally friendly TELUS paperless billing experience

Get ready for paperless billing

Paperless billing isn’t just good for the environment. It’s also more convenient than paper. You can:

Turn on paperless billing

Some account types will require you to log into your My TELUS profile and switch to paperless billing manually.

If that is the case, here are steps you can follow:

  1. Log in to My TELUS (Not registered? Register Now)
  2. Select Billing
  • Select desired account number if applicable
  1. Select Manage bill notifications
  2. Use the toggle to disable/enable paper billing
  • This toggle will only be visible if applicable to your account type.
  1. Indicate how you’d like to receive notifications when your bills are ready
  • By email and/or text for mobility services
  • All notifications are sent by email for Home Services
  1. Select Save

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