Skip to content
Skip to search
Click here to find out how the potential Canada Post Strike may impact your order
Personal
Small & Medium Business
Health
Agriculture & Consumer Goods
Social Impact
Log in
Log in
Log in
Support
Support
Support
BC
Mobility
Internet & TV
Phone
Security
Managed IT
Small Business Deals
Cart has 0 items
Cart
Click here to find out how the potential Canada Post Strike may impact your order
You're currently in Business Support. For help with a consumer service, visit our
Personal Support page.
Modify User Details
How to edit User Details as an admin or a user with Voice Manager.
General
The following can be found within the
General
section:
Name
Job title
Ext number
Contact information
Reset Passwords
Settings & Permissions
The following can be found within the
Settings & Permissions
section:
Regional Settings
Roles
Templates
Automatic Call Recording (if applicable)
User Hours
User Groups
Confirmation Message
As an admin
General
Log in to the
Business Connect Voice Manager
Select
Users
>
Users with Extensions
Select user to edit
Select
User Details
>
General
Modify the information you wish to edit > select
Save
Settings & Permissions
Log in to the
Business Connect Voice Manager
Select
Users
>
Users with Extension
s
Select user to edit
Select
User Details
>
Settings & Permissions
Select the feature you wish to edit
> select
Edit
Edit the information > select
Save
Select
Save
As a user
General
Log in to the
Business Connect Voice Manager
Select
Settings
Select
User Details
>
General
Modify the information you wish to edit > select
Save
Settings & Permissions
Log in to the
Business Connect Voice Manager
Select
Settings
Select
User Details
>
Settings & Permissions
Select the feature you wish to edit
> select
Edit
Edit the information > select
Save
Select
Save
Did this article solve your problem?
Yes
No
Related articles
Add or change a company greeting on your TELUS Office Phone
As admin, you can change the greeting that is heard when calling the main number of your TELUS Business Connect Office Phone system.
Understanding your first Mobility bill
See key elements of your Mobility bill and learn what you need to know at a glance
Install your Control Panel
Find step-by-step video instructions, helpful tips and important things to know about installing your TELUS Secure Business Control Panel.
Additional equipment and plan upgrades
Information on adding new devices to your TELUS Secure Business system
Enabling or disabling Sensor Activity Monitoring for TELUS Business customers
See the status of a specific Door and Window or Motion sensor on your system status or event history.
Learn about accessibility at TELUS