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Troubleshooting for TELUS Business customers: Internet and Wi-Fi lights are on (Actiontec V1000H/V2000H)

When both the Internet and Wi-Fi lights are on, your modem is operating normally.

Your modem is operating normally when both lights are on. Try the following steps:

    Note
    : Restarting or resetting your modem may only provide a temporary fix to your problem, if you find the issue reoccurs
    contact us
     in order for us to find and fix the root cause of your problem.

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