Internet and Wi-Fi lights are on (Actiontec V1000H/V2000H)
All my devices cannot connect to the Internet
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Internet and Wi-Fi lights are on
Your modem is operating normally when both lights are on. Try the following steps:
- Check other devices in the home are not transferring large files and consuming your bandwidth.
- Turn off devices not in use to prevent them from using up all the bandwidth.
- Restart your device.
- Restart your modem.
Note: Restarting or resetting your modem may only provide a temporary fix to your problem, if you find the issue reoccurs contact us in order for us to find and fix the root cause of your problem.