TELUS Sanctions Policy

Overview

At TELUS, we take pride in being a global leader in ethical business practices. How we work is just as important as what we do. Our goal is to demonstrate the highest level of ethics and integrity in all of our dealings with customers, suppliers, governments, our team members and other stakeholders. This is a responsibility shared by everyone across our entire TELUS team and outlined in more detail in our Code of

Ethics and Conduct

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Complying with international sanctions regulations helps mitigate legal risks and potential fines. Compliance enhances a company's reputation and credibility, building trust with clients, partners, and stakeholders. It also safeguards against financial losses from asset freezes and operational disruptions that result from engaging with sanctioned entities. Moreover, a proactive compliance stance can provide a competitive edge, as it demonstrates a commitment to ethical practices and risk management.

The purpose of this Policy is to set out our approach to ensuring that we fully comply with all sanctions applicable to our business activities and that we appropriately manage associated risks.

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Making a report

The TELUS EthicsLine provides support to anyone who has ethical questions/inquiries regarding TELUS. Everyone is invited to use the TELUS EthicsLine to request ethical guidance or make a good-faith report about misconduct or a perceived violation of this policy, the TELUS Code of Ethics and Conduct, other company policy or procedure, a law, questionable business practices, potential fraud or concerns or complaints with respect to any accounting, accounting controls or auditing matter. Reports may be made anonymously.

To make a good faith report about misconduct or a perceived violation, please call 1-888-265-4112 (24x7) or visit