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Troubleshooting for TELUS Business customers: Outdoor Camera issues

If you are experiencing issues with your Outdoor Camera, check the following LED reference guide to help you troubleshoot.

Troubleshoot your Outdoor Camera / Table / Off Row / LED / LED Off
Troubleshoot your Outdoor Camera / Table / Solid Green Row / LED Solid Green
Troubleshoot your Outdoor Camera / Table / Flashing Green Row / LED Flashing Green
Troubleshoot your Outdoor Camera / Table / Flashing Green + Red Row / LED
Troubleshoot your Outdoor Camera / Table / Solid Red Row / LED / LED Solid Red
Troubleshoot your Outdoor Camera / Table / Flashing Red Row / LED / LED Flashing Red
Troubleshoot your Outdoor Camera / Table / Flashing White Row / LED / LED Flashing White

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