Set up TELUS email on your Android smartphone or tablet

Access your TELUS email account on your Android device

Not your device?

Note: There are multiple versions of this article. Make sure this is the right version for you. If you do not have an Android device , choose Select another device above.

  1. Open the Email app
  2. If this is your first email account on your device, setup will begin automatically. If you already have an email account, select Menu , Settings, Add Account (+)
  3. Enter your email address and password and then select Manual setup
  4. For the Account type, select IMAP
  5. For the Incoming server settings , enter the following information
    • Your email address

    • Your email password
      Note: If you’ve forgotten your email password, visit password reset

    • IMAP server:

    • Security type: SSL

    • Port: 993

  6. Select Next
  7. For the Outgoing server settings, enter the following information:
    • SMTP server:
    • Security type: SSL
    • Port: **465
      **Note: Some countries may be blocked from using this port when travelling internationally. You can use TELUS email to send emails in those countries.
    • Require sign-in: checked
    • Username: your email address
    • Password: your email password
  8. Configure your account options on the next screen
  9. Select Next
  10. On the Set up email step, enter a name for this email account and a display name
  11. Select Done

Get a email

As a TELUS High Speed Internet customer, you receive one default email generated by us. You can also create your own free personalized email account. Learn more about TELUS email.

Note: Unfortunately, email service is currently not available for customers on PureFibre internet plans.

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