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Download the Optik TV welcome kit

Download the Optik TV welcome kit

Get detailed information and troubleshooting tips for your Optik TV and Internet

Download our Optik TV and Internet welcome kit:

Note: The Optik TV mobile app referenced in the kit is not available for business customers

Welcome kit

Welcome kit (traditional Chinese version)

The kit contains helpful information on setting up and using your Optik TV and Internet, and troubleshooting instructions for common issues.

Related articles

  • Prepare for Business Optik TV installation
  • Requirements for 4K Optik
  • Program remote
  • Adjust the picture size and shape (aspect ratio) on your TV
  • HDR (High Dynamic Range) explained

Did this article solve your problem?

  • Prepare for Business Optik TV installation
  • Download the Optik TV welcome kit
  • Requirements for 4K Optik
  • Program remote
  • Adjust the picture size and shape (aspect ratio) on your TV
  • HDR (High Dynamic Range) explained
  • Closed captioning on Optik TV
  • Descriptive Video
  • Optik TV service programming and rate updates
  • TELUS Bundle Discount rate changes
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The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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TERRITORIAL ACKNOWLEDGEMENT

The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
About Us
Careers
Investors
The Network that gives back
Sustainability
Our Impact
Accessibility
TELUS Service Status
Order Status
Security
User Terms
Privacy / Cookies
Wireless Code, Simplified
Policies and Disclosures
TELUS & CRTC Wireless Code
Commercial Business (101+)
TELUS Health
TELUS Agriculture
Linkedin
Twitter
Facebook
Instagram
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