Change User Access

The account owner determines the account privileges of all members and the account manager can oversee these privileges (with the exception of the owner's account rights). The account owner and manager may grant access to new users, modify a user's privileges or terminate a user's access to the account.

If you would like to cancel an account or service, please contact us

Log in to your My Telus online account

1. Proceed to My Profile
2. About half way down the page, on the right side, click on Add, remove, or manage subscribers.
3. On the line of the user that you wish to modify, select Change under the access level column as seen below

4. Apply the desired new settings to this profile
5. Select Confirm Change

Note: If you wish to cancel the changes, select the back button leading to the Manage account users page.

The account owner determines the account privileges of all members, and the account manager can oversee these privileges (with the exception of the owner's account rights). The account owner and manager may grant access to new users, modify a user's privileges or terminate a user's access to the account.

If you would like to cancel an account or service, please contact us.