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Approving a My TELUS member profile access — For TELUS Business customers

This article will walk account managers through how to grant access to new users.

How to approve access

Log in to
My TELUS
.
Select
My Profile
.
Under
My Accounts
, select
Add, remove or manage subscribers
.
On the insert featuring all pending access requests, select
Set Up Access
on the requests you wish to approve.
Assign a
role
to the user, such as
Manager
or
Member
. This will control the user's range of privileges on the account. Learn more about
user privileges
.
Assign phone numbers.
Note
: It is optional to assign a phone number to a manager. However, it is mandatory to assign at least one phone to a member, as this determines what phone(s) the member will be able to access on My TELUS.
Select
Confirm Access
or
Decline Access
.

Note
: If you would like to cancel an account or service, please contact us
.

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