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TELUS Agriculture and Consumer Goods Sub-processors

Third-party sub-processors

1password

Password manager

Location: CA
6 Degrees

Cloud storage, data processing

Location: EU
A&L Great Lakes Laboratories

Soil analysis

Location: US
AHA!

Customer feedback

Location: US
Amazon Web Services

Cloud storage, data processing

Location: Worldwide
Atlassian

Documentation, Project Management, Support Portal

Location: US
Autotask

Application Support Portal

Location: US
Azzure IT

Order processing and Invoicing

Location: EU
Branch

Provide links that works across platform

Location: US
Calendly

Demo scheduling

Location: US
California Agricultural Commissioners and Sealers Association

CalAg county data submission; core feature; user opted

Location: US
Climate

Weather information

Location: US
CloudFlare

Cloud WAF and Proxy

Location: Worldwide
Constant Contact

Customer/marking tool

Location: US
Crashlytics

Smart Profiler

Location: US
Cyteworks

Cloud storage, data processing (Digital Insight)

Location: US
Datto

Backup Solutions

Location: CA
DigitalOcean

Cloud storage, data processing

Location: US
Docusign

Upload contracts for signatures

Location: US
Drift

Chat software

Location: US
FreshWorks

FreshDesk ticketing system

Location: US
Full Story

Available to watch user interactions to troubleshoot and ties to Intercom; feedback for user interface design

Location: US
GetFeedback

Wizard survey tool

Location: US
Google LLC

Corporate Cloud Storage, Data Processing, Productivity Apps

Location: Worldwide
Hazelwoods

Accounting, Payroll

Location: EU
Heroku

Cloud Platform for Development

Location: US
Hotjar

User Experience

Location: EU
Hubspot

Marketing automation platform

Location: EU
Intercom

Customer Service

Location: US
John Deere

Access John Deere portal

Location: US
Leadpages

Marketing Websites

Location: US
LearnUpon

Online training

Location: US
Mailchimp

Marketing email

Location: US
Microsoft

Emails, Corporate Cloud Storage, Data Processing, Productivity Apps

Location: CA, EU & US
Microsoft Azure

Cloud storage, data processing

Location: Worldwide
Midwest Laboratories

Soil analysis

Location: US
Mimecast

E-mail delivery and Security

Location: EU & US
MongoDB

Database SaaS hosting

Location: US
Netsuite

Blacksmith accounting package.

Location: US
Olark

Chat software

Location: US
PandaDoc

Contract Management

Location: US
Phaxio

Faxing service

Location: US
Qwilr

Sales Proposal Tool

Location: AU
Raven

Equipment Manufacturer

Location: US
RFPIO Inc

RFP Management

Location: US
Salesforce

CRM Platform

Location: US
SAP

S4 Hana / SuccessFactor / Analytic Cloud

Location: US
Servi-Tech Laboratories

Soil analysis

Location: US
Skylight

Smart profiler for Ruby and Rails applications.

Location: US
SMTP2Go

SMTP for Great Plains

Location: US
Snowflake

Database SaaS hosting

Location: EU & US
Spectrum Analytic Inc.

Soil analysis

Location: US
SpiceWorks

IT Ticket System

Location: US
Syngenta (Agri-Edge)

Share Pesticide usage information

Location: US
Team-Viewer

Remote solutions

Location: EU
TELUS Agriculture Solutions Inc. and its affiliates

Technical Services and Operation support

Location: Worldwide
Twilio - Sendgrid

Send emails

Location: US
UserVoice

User feedback

Location: US
Waypoint Analytical, Inc.

Soil analysis

Location: US
Zen Desk

Customer Helpdesk

Location: Worldwide
Zoho

CRM: Customer Data Hub Deals: Track New, Upsell, and Renewal deals and info Project: Tracking efforts. Onboarding projects, new hire training, beta projects, etc Campaigns: All customer email blasts that come from marketing Writer: Contract writing Analytics Ticketing System: Application Support Portal

Location: US