Passer au contenu
Customer Experience Excellence

Consultant

undefinedOntario • Canada

Full-Time

Remote / Telecommute

Date d’affichage: 29 janvier 2026

Description

TELUS Agriculture & Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.

Our team members include people like you – enthusiastic, innovative, passionate, and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.

Here’s the impact you will make and what we will accomplish together

TELUS Agriculture & Consumer Goods is tackling one of the most pressing social challenges of our time – achieving more efficient production while lowering the impact on the environment. We believe that by delivering data insights and technology solutions that empower and connect producers to their consumers, we can improve the quality, safety and sustainability of our food and consumer goods globally.

We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from ag input manufacturers and farmers through to consumer goods companies and their retail / foodservice channels. Our solutions enable our customers to optimize their businesses with more accuracy, efficiency and profit to create unified, trusted and sustainable food and consumer goods value chains.

Join our team!

The Americas Professional Services team is a dynamic, driven, fast-paced and highly engaged group. Together, the team is responsible for the implementation of our portfolio of Agriculture focused products including Agriculture’s supply chain trading network. Allowing the world’s crop protection manufacturers  and seed providers to seamlessly trade electronically with their retailer and distributor networks.

We are the focal point for driving the business’ organic growth strategy and work closely with cross functional partners across our sales, product and engineering teams.

In this exciting, client facing role, you will be a member of a delivery squad working to initiate or expand on our clients’ B2B trading network. You will be responsible for understanding the technical communication capabilities and data formats of both the client and their trading partners. Specifying the data transformation required and being the liaison with the technical Integration Engineers who will implement your specifications. Wrapping up an engagement with coordinated testing and user sign off.


What you bring to this role:

  • 5+ years of IT business analyst/consultant experience
  • BS/BA degree in relevant discipline or equivalent experience required
  • A broad understanding of software development methodologies, platforms, tools, and languages.
  • Experience using a recognized development methodology; e.g., Waterfall, Agile, SCRUM, and KANBAN.
  • Experience with B2B System Integrations amongst ERP and WMS applications
  • Experience with order-to-cash and Warehouse Management transaction flows
  • Experience working with XML (including namespaces), JSON, IDOC formats
  • Familiar with EDI X12 standards
  • Understanding of communication protocols such as AS2, HTTPS, JMS, SFTP
  • Ability to facilitate workshops.
  • Strong communication skills that allow for effective communication across all levels of

the organization internal and external.

  • Written communication skills including process documentation and specifications.
  • Troubleshooting of customer issues and mid-level data analysis skills and working with

internal groups to resolve.

  • Ability to perform integration testing, lead UAT phase of projects and be primary contact

for hyper-care

  • Business requirements gathering , creating functional diagrams and design skills.
  • Experience in gathering business requirements and translating them into user stories/functional specifications on complex or large projects.
  • Ability to maintain stakeholder expectations and raise appropriate issues to project managers as necessary.
  • Ability to develop “trusted advisor” relationships with customers through effective communication and efficient, quality execution on projects.

Join us

Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.

Everyone belongs at TELUS Agriculture & Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture & Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion for enabling remarkable human outcomes?

Together, let’s make the future friendly.

Accessibility

TELUS Agriculture & Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Postuler