
Privacy and security
Understanding SIM Swap fraud and how to protect yourself
Learn how fraudsters steal mobile phone numbers, identify warning signs, and how to protect yourself.
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Amanda Lee
Senior Program Manager, Tech for Good & TELUS Wise®

Fraud continued to be a serious concern for Canadians in 2025. According to the Canadian Anti-Fraud Centre, as of September 30, 2025, there were 33,854 fraud reports processed, with 23,113 victims. Losses totalled $544 million. Analysts estimate that the total number of frauds and their associated losses are much higher, as only five to 10 per cent of people report fraud incidents.
With the complexity, sophistication and scope of fraud only increasing, what should you look out for in 2026 and how can you best protect yourself, your family, your identity and your finances?
According to the Canadian Anti-Fraud Centre’s (CAFC) 2024 Annual Statistical Report, there are more than 30 fraud types targeting Canadian consumers and businesses. While the tactics and engagement may differ, all frauds have a few things in common:
With its role of education, awareness and prevention, the CAFC is a core source for data and tracking the evolution of fraud trends. Its 2024 Annual Statistical Report revealed interesting insights about the trajectory of fraud in Canada:
Going into 2026, AI has made fraud trickier and more legitimate looking. Global News interviewed digital and lifestyle expert Andy Baryer about how fraudsters are using AI to make scams more sophisticated and almost impossible to detect.
Baryer highlights how easy it is for fraudsters to find personal information on social media – images, video and voice clips – and use those small samples to generate convincing impersonations. Impersonation scams include the famous “grandparent” scam (seniors get a call from a “loved one” in trouble who needs money right away to help), service provider scams (anyone need air duct cleaning or tech support?) and employer scams (getting an urgent call from your boss).
Other ways AI is being used to carry out fraud include:
In addition to AI-generated impersonation scams, there are other fraud types to be aware of:
With the prevalence of fraud and its increasing sophistication, being aware and being vigilant are the best ways to stay safe. With some simple habits, you can spot fraud right away and avoid falling victim.
While fraud will continue to evolve in 2026, it still relies on the same basic principles to work – urgency, secrecy and the pressure to act without thinking. Knowing what to look for and trusting your instincts are still your most effective tools. Take a pause. Get curious. Verify information. Have frequent and open conversations. Being aware and adopting simple habits can help you walk into 2026 knowing you can live your digital life with confidence.

Learn how fraudsters steal mobile phone numbers, identify warning signs, and how to protect yourself.
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