We are accountable to you

A vital part of our commitment to privacy is to be transparent with you about the ways we protect your privacy. We want you to know just how robust our framework for managing privacy is so we are pleased to share the framework for our core Privacy Management Program with you.

The TELUS Privacy Management Program and its components set out in this document reflect TELUS’ desire to exceed our privacy obligations as prescribed by legislation, to be transparent with customers, and to provide further direction for TELUS team members.

While TELUS strives to meet these commitments, the Program is not intended to, and does not, impose additional legal obligations or constraints on TELUS and should not be construed as such. As privacy and technology evolve, this Program Framework will change and changes will be shared.

Last updated on June 1, 2021

Questions?

We look forward to answering any questions you may have on our Privacy Management Program. Please write to us at the Data & Trust Office.

Helpful resources

National Do Not Call List

Learn more about your choice to receive telemarketing calls.

TELUS Security

We are committed to providing our customers with a secure experience.

TELUS Wise

Learn more about protecting your online privacy and using technology responsibly.