Sign in to TELUS Webmail

Log in to Webmail and find your TELUS Webmail address within My Account

TELUS is migrating all customers to an upgraded email platform. We are partnering with Google to make your email more reliable, secure and powerful. To continue accessing your email, you will need to schedule your upgrade to the new platform.

To schedule your migration to the new email powered by Google visit or call 1-800-361-3311.

If you do not remember your password or need to reset your password: Please click on this link for instructions and then come back to

  1. Navigate to
  2. Enter your email/username and password. Select Continue

Can’t remember your TELUS email address?

When you sign up for TELUS Internet, if an agent asked you to create a username and password for the purpose of your TELUS email, then your email address would be the username you have chosen +


  • Username: name
  • Email address:
  • Password: the password you chose at the time when you sign up

When you log into your webmail for the first time, you will be asked to change the password you chose at signup. If so, use this new password instead.

If you forgot your password or username, then feel free to contact us.

Pro-tip: If you forgot your email password, please visit our Password reset support page for detailed steps.

Set up TELUS Email on your computer

TELUS webmail explained

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