Other devices

Change the batteries in your SmartHome Security devices

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Garage door controller tilt sensor


  1. To open the case, twist a small screwdriver in case slot
  2. Insert a new CR2032 lithium coin battery into the transmitter
  3. Snap the sensor onto the mounting plate
  4. Dispose the used batteries by contacting your local battery recycling programs

Smart thermostat


  1. Open the front panel (the front cover should come off)
  2. Insert four new AA batteries
  3. Close the front panel
  4. Test whether the replacement is successful by checking the new battery percentage of the thermostat on the panel
  5. Dispose the used batteries by contacting your local battery recycling programs

Learn how to replace the battery of your TELUS SmartHome Security smart thermostat from your phone. Do it yourself by watching the brief video. For more information on managing your TELUS SmartHome Security, visit telus.com/support.

Smart door lock


  1. Use a Phillips Screwdriver to loosen the three screws (two located on the side and one at the bottom of the device) and remove the cover from the door lock
  2. Slide-out the battery pack from the interior assembly
  3. Insert 4 new AA batteries into the battery pack
  4. Return the battery pack into the interior assembly
  5. Replace the cover and tighten the screws
  6. Dispose the used batteries by contacting your local battery recycling programs

Learn how to replace the battery of your TELUS SmartHome Security smart door lock from your phone. Do it yourself by watching the brief video. For more information on managing your TELUS SmartHome Security, visit telus.com/support.


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