Artificial intelligence / June 27, 2026

The two-second pause: why AI safety starts with you

Amanda Lee

Amanda Lee

Senior Program Manager, Tech for Good & TELUS Wise®

A parent and child using a laptop.

You've probably heard someone at work, school, or dinner say, "I just asked ChatGPT to..." It's become as casual as Googling something. Your teenager might be using it for homework. You might be using it to write emails, brainstorm ideas, or plan your week. But here's something most people don't realise: every time you type something into these free AI tools, you might be sharing more than you intended.

The convenience trap

Let's be honest. Tools like ChatGPT, Claude and Gemini are incredibly useful. Need help writing a cover letter? Done in seconds. Want ideas for your kid's school project? There you go. Trying to understand a confusing legal or insurance document? AI can help break it down.

But this convenience has created a real problem that most everyday people don't think about: we're casually typing sensitive information into public AI tools without realising it.

Imagine telling a complete stranger at a coffee shop detailed information about your family's finances, your child's medical history, or where you live and work. You probably wouldn't do it, right? Yet many of us are essentially doing exactly that, just to an AI company instead of a person.

The types of information people commonly share include home addresses, children's names and schools, health details, financial information, and private thoughts. One careless prompt can expose things that scammers, identity thieves, or bad actors could use against you.

What's really happening with your information?

Here's the tricky part: when you type something into a free public AI tool, that company can potentially use your information to improve their AI. Your words become training data. More importantly, your data sits on their servers, and servers get hacked. Companies get breached. Information leaks.

Think about it this way: if you wouldn't write it in an email to a stranger or post it on social media, you probably shouldn't type it into a public AI tool.

AI smarts: the rules everyone should know

"AI smarts" isn't just about knowing how to use these tools. It's about using them wisely and safely. Here's what you need to understand:

Safe to share:

  • General questions and brainstorming
  • Public information or topics
  • Creative projects (writing, story ideas, recipes)
  • Help understanding concepts or learning

Not safe to share:

  • Your address, phone number, or where you work
  • Your children's names, ages, or school names
  • Financial information (bank accounts, credit cards, investments)
  • Medical or health details
  • Passwords or security questions
  • Family photos or personal documents
  • Anything you wouldn't want a stranger to know

Practical tips for safe AI use

Do:

  • Change specific details to general ones before asking; for example, instead of "my son goes to Malcolm Elementary," try "my child's elementary school"
  • Use a made-up example instead of your real situation when possible
  • Ask yourself: "Would I be comfortable if this information was on the news?"
  • Teach your kids these same rules before they use AI for schoolwork
  • Check your family's privacy settings on devices and apps

Don't:

  • Share your home address, phone number, or where you work
  • Include real names of family members in questions
  • Type medical diagnoses or health symptoms with personal details
  • Paste entire documents or photos containing personal information
  • Use public AI tools to help with financial decisions (use a human adviser instead)
  • Assume that "no one will see it", always assume your inputs are being saved
  • Let your kids use these tools without guidance

It's about protecting your family

Using AI responsibly isn't about being paranoid. It's about protecting yourself and your family. Identity theft, scams, and privacy breaches happen because people share small pieces of information without thinking they matter. They do matter.

The good news? Being "AI smart" is simple. It just means pausing for two seconds before you hit send and asking yourself: "Is this information I'd be comfortable sharing with a stranger?" If the answer is no, rephrase it or don't ask.

AI tools aren't going away. They're going to become even more common. But you don't have to choose between using them and protecting your privacy. You just have to be thoughtful.

Your family's security is worth that two-second pause.

Ready to put your AI smarts to the test? Test your knowledge on real-world scenarios, ethics, and critical thinking in the world of AI with this interactive quiz.

Tags:
Safe digital habits
Share this article with your friends:

There is more to explore

Artificial intelligence

Is seeing really believing anymore? The rise of AI video generation apps.

Discover how AI video generation apps are altering reality, the risks of deepfakes, and safety tips for families.

Read article

Artificial intelligence

Are AI toys safe for kids?

Learn about AI toy safety risks and how to protect your kids.

Read article

Artificial intelligence

Who is really calling? The rise of AI voice cloning scams.

Learn how to spot and stop deepfake voice fraud.

Read article