Youth
If you’re a youth aging out of care, you may be eligible for our Mobility and Internet for Good programs.
See below for program details and how to apply.
See below for program details and how to apply.
Mobility for Good
A collaboration between TELUS and Children’s Aid Foundation of Canada (CAFC) and select Centre de Jeunesse Foundations, Mobility for Good® helps youth aging out of care achieve independence by providing them with a free phone and a choice between a free or low-cost plan. This enables them to stay in touch with friends and vital support networks, search for somewhere to live, find education and job opportunities, and build credit.
Program details
Mobility for Good - 10GB 5G+
$
0
per month for two years, $25 per month thereafter1
- 10 GB of shareable2 data at speeds up to 1Gbps and unlimited data at reduced speeds per month3
- Unlimited Canada-wide talk & text
Mobility for Good - 20GB 5G+
$
10
per month for two years, $35 per month thereafter1
- 20 GB of shareable2 data at speeds up to 1Gbps and unlimited data at reduced speeds per month3
- Unlimited Canada-wide talk & text
What’s included in the plans?
- Bring Your Own Device or redeem a $75 discount off the purchase of a phone of your choice fromMobile Klinikor get access to a certified pre-owned smartphone at no cost
- Plans include Call Display, Conference call, Call waiting and Voicemail
- Free SIM card for new customers
- No contract or cancellation fees
- Digital safety workshops and resources throughTELUS Wise®
- Bring Your Own Device or redeem a $75 discount off the purchase of a phone of your choice fromMobile Klinik, or get access to a refurbished smartphone at no cost
- Plans include Call Display, Conference call, Call waiting and Voicemail
- At the end of the two years, the price for your youth plan will change to $25 per month
- Free SIM card for new customers
- No contract or cancellation fees
- Digital safety workshops and resources throughTELUS Wise®
Application information
You can apply if you:
- Have lived experience in the child welfare system and can produce a letter of eligibility completed on your behalf by a ministry/agency representative
- Are between the age of majority in the province where you currently reside (see below) and age 26 at the time of your application
• Age 18 in AB, MB, ON, P.E.I., QC, SK.
• Age 19 in B.C., N.B., N.L., N.W., N.S., NU, Y.T. - Meet the specific requirements of the province where you were in care:
British Columbia: Is eligible for The Strengthening Abilities and Journeys of Empowerment (SAJE) program, formerly known as the Agreement with Young Adults Program
What to expect after you apply
- We will review and respond to all applications within 1 week (response may be slower for mail in applications)
- If approved, you will be sent a code and information on how to order your phone and plan. If you cannot find the confirmation email in your inbox, please check your spam or junk mail folder.
- The phone and SIM card will be shipped directly to you.
Apply online
- Download aletter of eligibilityspecific to the province in which you were in care
- Ask an official representative (worker, employee, volunteer) from a youth agency/organization/Ministry to confirm your care status and complete the letter of eligibility (note that this is the same letter used for the Internet for Good program).
- Submit your application via the online portal below
Please note:
If you were in care in one province but have since moved to another province or territory, you are still eligible to apply as long as you are at the age of majority in the province where you currently reside.
Frequently Asked Questions
No. The mandatory credit check requires that you have reached the age of majority in the province that you reside in to apply for the program. However, youth will be approved for a TELUS account regardless of the credit check results.
At the end of two years, the price for your plan will change to $25 per month for the 3GB plan or $35 per month for the 10GB plan (plus applicable taxes). You can cancel the plan any time prior to when the change occurs without penalty. Any outstanding device balance owing or overage charges will be due upon cancellation.
Yes. You can use your own phone however it needs to be unlocked in order for you to receive service from TELUS.
We are unable to support specific device requests; available phones are older Android devices only and iPhones are not available. Free, refurbished Android smartphone models vary and are available while supplies last. Applicants are encouraged to bring their own phone. Alternatively, applicants can redeem a $75 discount off the purchase of a phone of their choice from
Mobile Klinik
.If you have an existing contract with another cell phone provider, you can wait until your contract expires before you apply for this program, or you can pay the penalty fee for breaking your contract. Please verify any costs involved with your current cell phone provider prior to applying for this program.
Mobile Klinik is owned by TELUS and a leader in professional smartphone and tablet repair, refurbishment, and resale. They have 90 convenient locations from coast to coast, Onsite Repair Units in over 100 communities across Canada and an online store.
Taxes and pay-per-use charges (including long distance, roaming and additional airtime or data) are extra. The cost of data used while roaming outside Canada will vary by zone. Premium and subscription messages as well as third party application purchases are not included. Visit
telus.com/mobilityppu
for details. Rates and offers are subject to change without notice.Non-profit organization requests
If you’re a non-profit seeking program assistance, please submit your inquiry using our online form.
Contact us
If you have any questions about Mobility for Good after reviewing
Frequently Asked Questions
, please contact us at [email protected]
.Success stories
Learn more about how our Connecting for Good programs are making a positive difference in communities across Canada.
Non-profit organization requests
If you’re a non-profit seeking program assistance, please submit your inquiry using our online form.
Contact us
If you have any questions about Mobility for Good after reviewing
Frequently Asked Questions
, please contact us at [email protected]
.Success stories
Learn more about how our Connecting for Good programs are making a positive difference in communities across Canada.
Internet for Good
Internet for Good® helps youth aging out of care get the connectivity they need to succeed.
Program details
Internet 25
$
10
per month for 24 months (plus taxes)4
- 25Mbps5 download speed
- 25Mbps5 upload speed
- 300GB of monthly data
Ideal for:
- Up to 3 devices
- Emailing and online browsing
Most popular
Internet 50
$
20
per month for 24 months (plus taxes)6
- 50Mbps5 download speed
- 50Mbps5 upload speed
- Unlimited monthly data
Ideal for:
- Up to 5 devices
- Sharing and posting online
Internet 150
$
35
per month for 24 months (plus taxes)7
- 150Mbps5 download speed
- 150Mbps5 upload speed
- Unlimited monthly
Ideal for:
- Up to 11 devices
- Streaming and online gaming
Internet 150
$
35
per month for 24 months (plus taxes)7
- 150Mbps5 download speed
- 150Mbps5 upload speed
- Unlimited monthly data
Ideal for:
- Up to 11 devices
- Streaming and online gaming
What’s included in the plans?
- Option to purchase a low cost refurbished computer throughB.C. Technology for Learning SocietyorAlberta Computer for Schools, depending where you are located
- No contract or cancellation fees
- Digital safety workshops and resources throughTELUS Wise®.
What’s included in the plans?
- Option to purchase a low cost refurbished computer throughB.C. Technology for Learning SocietyorAlberta Computer for Schools, depending where you are located
- No contract or cancellation fees
- Digital safety workshops and resources throughTELUS Wise®
- Option to purchase a low cost refurbished computer throughB.C. Technology for Learning Society
- No contract or cancellation fees
- Digital literacy and safety workshops and resources throughTELUS Wise®
Application information
You can apply if you:
- Have been in the child welfare system and can produce a letter of eligibility completed on your behalf by a ministry/agency representative.
- Are between the age of majority in the province in which you currently reside and 26 when you apply.
Age 18 in AB
Age 19 in B.C. - Meet the below province-specific care requirements according to the province in which you were in care
British Columbia: Is eligible for The Strengthening Abilities and Journeys of Empowerment (SAJE) program, formerly known as the Agreement with Young Adults Program
Alberta: Are, or would have been eligible for a Support and Financial Assistance Agreement in Alberta or would have been under a TAP (Transition to Adulthood program) agreement
Please note
- Documentation will be used for eligibility validation and then deleted or shredded. TELUS will be recording your name, mailing address, email (if applicable) and last four digits of a unique identifier.
- Individuals are encouraged to enlist the help of a friend, family member or case worker to apply on their behalf if necessary.
What to expect after you apply
- We will review and respond to all applications within 1 week
- If approved, you will be sent a code and a TELUS call centre phone number to call to sign up. If you cannot find the confirmation email in your inbox, please check your spam or junk mail folder.
- The call centre agent can help you sign up for the service or help existing customers who qualify for this program to migrate from their current plan
Apply online
- Download a letter of eligibility specific to the province in which you were in care
- Ask an official representative (worker, employee, volunteer) from a youth agency/organization/Ministry to confirm your care status and complete the letter of eligibility (note that this is the same letter used for the Mobility for Good program).
- Submit your application via the online portal below.
Apply by mail
If you do not have access to email, you can mail your documents to:
TELUS
Attention: Internet for Good Program
4535 Canada Way
Burnaby, BC
V5G 1J9
Attention: Internet for Good Program
4535 Canada Way
Burnaby, BC
V5G 1J9
If applying by mail, please include your full name, return address, and contact phone number. If you provide an email address, we can expedite our response to your application.
Special Offers
- Get Optik TV® for $30/mo. when you bundle your TV and internet plan.8Watch your favourites on just about any device, anywhere, anytime.9
Take action now and protect your identityIdentity theft can happen to anyone. TELUS Online Security blocks over 9 million cyberthreats daily, to help you protect your identity, personal data and devices.10
Optik TV
TELUS Online Security
Frequently Asked Questions
No. The mandatory credit check requires that you have reached the age of majority in the province that you reside in order to apply for the program. However, youth will be approved for a TELUS account regardless of the credit check results.
The price will change to the regular in-market price. You can cancel the service at any time prior to when the change occurs without penalty.
No. The Internet for Good price is only valid for the Internet for Good plan which includes speeds of up to 25 megabits per second (where available) and 300GB of monthly data5. Existing TELUS Internet customers who qualify for Internet for Good can migrate to this plan if they would like to take advantage of the $10 price point. Alternatively, eligible applicants can select Internet for Good with speeds of up to 50 megabits per second (where available) for $20/month or 150 megabits per second (where available) for $35/month. Both options include unlimited monthly data.
You can migrate to the Internet for Good plan if you would like. Early cancellation fees may apply if you received a Gift with Purchase and are still within the initial Service Agreement period. To learn more about any fees that you may be responsible for, please refer to your Service Agreement details which are available under the Profile section of your My TELUS account.
If you have an existing contract with another Internet provider, you can wait until your contract expires before you apply for this program, or you can pay the penalty fee for breaking your contract. Please verify any costs involved with your current provider prior to applying for this program.
Non-profit organization requests
If you’re a non-profit seeking program assistance, please submit your inquiry using our online form.
Contact us
If you have any questions about Internet for Good after reviewing
Frequently Asked Questions
, please contact us at [email protected]
.Success stories
Learn more about how our Connecting for Good programs are making a positive difference in communities across Canada.
Non-profit organization requests
If you’re a non-profit seeking program assistance, please submit your inquiry using our online form.
Contact us
If you have any questions about Internet for Good after reviewing
Frequently Asked Questions
, please contact us at [email protected].
Success stories
Learn more about how our Connecting for Good programs are making a positive difference in communities across Canada.
- Taxes and pay-per-use charges (including long distance, roaming and additional airtime or data) are extra. The cost of service used while roaming outside Canada will vary by zone. Currently, voice roaming in the US is charged at $1.50/minute. Visit telus.com/mobilityppu for details. Plus applicable provincial or municipal government 911 fees in Nova Scotia (43¢), PEI (70¢), New Brunswick (53¢), Saskatchewan (94¢), Quebec (46¢), Alberta (44¢), and Newfoundland and Labrador (75¢). The cost of data used while roaming outside Canada will vary by zone. Visit telus.com/mobilityppu for details. Premium and subscription messages are not included. Text messages sent from Canada to a non-Canadian phone number will be charged at 40¢/message. Text messages sent while roaming outside of Canada will be charged at 60¢/message. Visit telus.com/text for details. Multimedia messaging used while outside of Canada is charged as data roaming. Messages sent using iMessage may incur data charges. Rates and offers are subject to change without notice.
- Shareable data can only be shared amongst devices on your account with their own unlimited data plan. The high-speed data bucket from each user’s unlimited data plan is combined together to form one shareable high-speed data bucket. Once you exceed your shareable high-speed data bucket, speeds will be reduced on all of your connected devices and for all users sharing from the shareable high-speed data bucket; however, you will not be charged data overage fees. Refer to TELUS' Fair Use Policy at telus.com/fairusepolicy.
- Data speeds reduced to a maximum of 512Kbps after your included high-speed data bucket is exhausted. Speed may vary with your device, internet traffic, environmental conditions, and other factors. Please refer to TELUS’ Fair Use Policy at telus.com/fairusepolicyfor further information.
- Offer subject to change without notice and may not be combined with other offers. No term commitment is required. This is a month to month service. For low-income families, people living with disabilities, youth and government assisted refugees, regular pricing applies at month 25. For qualifying low-income seniors, the discounted price shown above will continue to apply for each month of service. Regular price is currently $60/month and subject to change without notice. Internet access is subject to usage limits. Additional charges apply for exceeding the included 300GB monthly data. For more information on how this works, please click here. An optional unlimited data add-on is available. Regular price for unlimited data add-on is $20/month and subject to change without notice. All prices do not include applicable taxes. Minimum system requirements apply. A credit check is required. The Internet for Good program is provided as a TELUS Wireline service only and is not available on our wireless network or for customers accessing TELUS High Speed Internet with a SmartHub. Internet for Good is only available in Alberta, British Columbia and some areas of Quebec. Final eligibility for the services will be determined by a TELUS representative and may vary by customer address. Cannot be combined with other offers. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. If you have been accepted to the Internet for Good program, your next step is to confirm that TELUS’ internet service is available at your service address by contacting 1-833-323-3338.
- Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. Concurrent data streams, including combinations of uploads and downloads, may be required to access maximum speeds. Maximum speeds may not be achievable using a single device.
- Offer subject to change without notice and may not be combined with other offers. No term commitment is required. This is a month to month service. For low-income families, people living with disabilities, youth and government assisted refugees, regular pricing applies at month 25. For qualifying low-income seniors, the discounted price shown above will continue to apply for each month of service. Regular price is currently $60/month and subject to change without notice. With the exception of qualifying low-income seniors, the $0 unlimited data offer is only available for the first 24 months of service and regular pricing applies at month 25. Regular price for unlimited data add-on is currently $20/mo and subject to change without notice. All prices do not include applicable taxes. Minimum system requirements apply. A credit check is required. The Internet for Good program is provided as a TELUS Wireline service only and is not available on our wireless network or for customers accessing TELUS High Speed Internet with a SmartHub. Internet for Good is only available in Alberta, British Columbia and some areas of Quebec. Final eligibility for the services will be determined by a TELUS representative and may vary by customer address. Cannot be combined with other offers. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. If you have been accepted to the Internet for Good program, your next step is to confirm that TELUS’ internet service is available at your service address by contacting 1-833-323-3338.
- Offer subject to change without notice and may not be combined with other offers. No term commitment is required. This is a month to month service. For low-income families, people living with disabilities, youth and government assisted refugees, regular pricing applies at month 25. For qualifying low-income seniors, the discounted price shown above will continue to apply for each month of service. Regular price is currently $75/month and subject to change without notice. With the exception of qualifying low-income seniors, the $0 unlimited data offer is only available for the first 24 months of service and regular pricing applies at month 25. Regular price for unlimited data add-on is currently $20/mo and subject to change without notice. All prices do not include applicable taxes. Minimum system requirements apply. A credit check is required. The Internet for Good program is provided as a TELUS Wireline service only and is not available on our wireless network or for customers accessing TELUS High Speed Internet with a SmartHub. Internet for Good is only available in Alberta, British Columbia and some areas of Quebec. Final eligibility for the services will be determined by a TELUS representative and may vary by customer address. Cannot be combined with other offers. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. If you have been accepted to the Internet for Good program, your next step is to confirm that TELUS’ internet service is available at your service address by contacting 1-833-323-3338.
- (For Optik Essentials) Offer subject to change without notice. Available to residential customers who have not subscribed to Optik TV in the past 90 days. Eligibility for TV plans may vary by customer address. Final eligibility for the services will be determined by a TELUS representative. For customers signing up on a 24 month term, the Optik TV rate plan price is guaranteed to remain the same for the duration of the 24 month term. Prices of features and add-ons such as a la carte TV channels/theme packs and premium TV content are not guaranteed during the 24 month term and subject to change anytime. Cannot be combined with other promotional offers. Offer includes Optik TV Essentials. From month 1-24, a $13/mo discount applies to TELUS Optik TV. Regular price is currently $43/mo and is subject to change. All prices do not include applicable taxes. Minimum system requirements apply. TELUS reserves the right to modify channel lineups and packaging without notice. HDTV input equipped-television required to watch HD. Downgrading to Optik TV Basics after accepting a promotional offer will trigger the cancellation fees. A cancellation fee applies to the early termination of your Optik TV service agreement, which will be the sum of $360, declining by $15 for every month of Optik TV service and reducing to $0 at the end of your 2 year term, plus applicable taxes. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. (For Optik Core) Offer subject to change without notice. Available to residential customers who have not subscribed to Optik TV in the past 90 days. Eligibility for TV plans may vary by customer address. Final eligibility for the services will be determined by a TELUS representative. For customers signing up on a 24 month term, the Optik TV rate plan price is guaranteed to remain the same for the duration of the 24 month term. Prices of features and add-ons such as a la carte TV channels/theme packs and premium TV content are not guaranteed during the 24 month term and subject to change anytime. Cannot be combined with other promotional offers. Offer includes Optik TV Core. From month 1-24, a $5/mo discount applies to TELUS Optik TV ($240 savings over two years). Regular price is currently $35/mo and is subject to change. All prices do not include applicable taxes. Minimum system requirements apply. TELUS reserves the right to modify channel lineups and packaging without notice. HDTV input equipped-television required to watch HD. Downgrading to Optik TV Basics after accepting a promotional offer will trigger the cancellation fees. A cancellation fee applies to the early termination of your Optik TV service agreement, which will be the sum of $360, declining by $15 for every month of Optik TV service and reducing to $0 at the end of your 2 year term, plus applicable taxes. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account.
- Based on channel selection, on-demand library, premium content, and HD and 4K HDR availability.
- 9 million+ threats blocked on average every day. Norton Labs. (2021, October 19). 2021 Norton Cyber Safety Pulse Report. Norton.