Donate your phone

Give your pre-loved phone a second life

Donate your old phones or tablets at a TELUS store and we’ll give them to someone in need or responsibly recycle them.

Donate your phone

Give your pre-loved phone a second life

Donate your old phones or tablets at a TELUS store and we’ll give them to someone in need or responsibly recycle them.

Help us make the future friendly

Do you have pre-loved devices lying around? By donating them at your local TELUS store, you’re helping to:

Connect individuals in need by upcycling your devices to our Mobility for Good® program

Create greener communities by safely recycling your devices and keeping them out of landfills


How to donate your pre-loved devices

Bring it in

Regardless of whether you’re a TELUS customer, you can bring your old phones and tablets to a TELUS store or authorized dealer near you and we’ll upcycle or recycle them, depending on their condition.

Trade it in

If you're a TELUS customer due for a new phone and planning to trade yours in, we’ll help ensure it’s put to good use. You can also direct the trade-in value of your old phone or tablet to help connect someone in need when you buy a new one.

Bring it in

Regardless of whether you’re a TELUS customer, you can bring your old phones and tablets to a TELUS store or authorized dealer near you and we’ll upcycle or recycle them, depending on their condition.

Trade it in

If you're a TELUS customer due for a new phone and planning to trade yours in, we’ll help ensure it’s put to good use. You can also direct the trade-in value of your old phone or tablet to help connect someone in need when you buy a new one.

Safe and secure

Your privacy and security is our top priority. We recommend resetting your donated devices to factory settings prior to dropping them off. We will then wipe each device clean, erasing 100% of its data.

Our commitment adds up

3.5 million

The number of mobile devices we’ve recycled or upcycled since 2005. 

$16 million+

The value of mobile devices and rate plans we’ve donated to hundreds of community organizations across the country with your help.

25,000

Devices donated to youth leaving care, in need seniors, isolated hospital patients, and more.

It all adds up to our commitment to make the world a better place by caring for the health and wellbeing of our communities.


Bridging the digital divide

We believe everyone deserves access to the internet, regardless of geography, ability or socio-economic status. Through our Connecting for Good™ programs, we're ensuring that we're providing free or low-cost connectivity options to those in need.

Since 2001, we've also donated more than 25,000 computers to the Government of Canada's Computers for School program, inspiring other companies to donate their computers through the CEO Pledge to Bridge the Digital Divide.

Helping those in need succeed

When you donate your pre-loved phone or tablet, you’re helping thousands of Canadians in need stay connected to what matters most.