Recycle your phone
Recycling and giving pre-loved phones a second life
Bring your pre-loved devices back to a TELUS store and we’ll responsibly recycle or upcycle them for someone in need.
Help us make the future friendly
Bring your pre-loved device back to your local TELUS store, and you’ll help:
Connect Canadians in need by upcycling your devices to our Mobility for Good® program
How to be part of a more sustainable tech cycle
Trade it in
Planning to upgrade to a new phone and trade in your current device? We'll help ensure it’s put to good use. You can also use the trade-in value of your old phone or tablet to help connect someone in need when you buy a new one.
Bring it in
Bring your old phones and tablets to a TELUS store or authorized dealer near you and we’ll upcycle or recycle them, depending on their condition.
Safe and secure
Your privacy and security is our top priority. We recommend resetting your donated devices to factory settings prior to dropping them off. We will then wipe each device clean, erasing 100% of its data.
More ways to join in our circular economy of devices
Pass them on
Do you have a friend or family member who could make use of your pre-loved phone? Don’t let your old device collect dust - pass it along to be part of the circular economy.
Bring them back
Our Bring-It-Back™ program refurbishes and resells old customer smartphones, giving them a new home rather than adding to electronic waste.
Buy high tech with low impact
By choosing an expertly refurbished smartphone, you’re helping save 25Kg of carbon emissions each year vs buying new. Plus, every device is tested, inspected, disinfected and re-packaged to work like new.
Our commitment adds up
The number of mobile devices we’ve recycled or upcycled since 2005.
4 million pounds
The amount of carbon emissions saved by TELUS Certified Pre-Owned devices in 2021.
The value of mobile devices and rate plans we’ve donated to hundreds of community organizations across the country with your help.
Devices donated to youth leaving care, in need seniors, isolated hospital patients, and more.
It all adds up to our commitment to make the world a better place by caring for the health and wellbeing of our communities.
Bridging the digital divide
We believe everyone deserves access to the internet, regardless of geography, ability or socio-economic status. Through our Connecting for Good™ programs, we're ensuring that we're providing free or low-cost connectivity options to those in need.
Since 2001, we've also donated more than 25,000 computers to the Government of Canada's Computers for School program, inspiring other companies to donate their computers through the CEO Pledge to Bridge the Digital Divide.