Leading in sustainability

We're helping to reduce our collective carbon footprint by investing in our networks, innovative technologies and sustainable business practices. Let's make our planet healthier.

Investing in sustainable futures

To drive social innovation, we are funding and ultimately empowering businesses globally to help solve some of the biggest challenges our planet faces, today and tomorrow.

Seeding innovation

As one of the world’s largest corporate impact funds,  the TELUS Pollinator Fund for Good is helping tackle social challenges in health, agriculture, the environment and enabling inclusive communities.

Investing in renewable energy

We’re working toward a low carbon future by enabling new solar and wind power facilities, generating Renewable Energy Certificates and adding clean energy to the electricity grid.

Powering smarter cities

Through our Smart Cities solutions we're leveraging emerging technologies like 5G to transform urban areas into safer, greener cities.

Let’s make our planet healthier together

Until August 19, when you refer a friend to TELUS, we’ll plant five trees towards our mission of planting our millionth tree. Plus, you and your friend will each receive a $50 reward.

Caring for our planet

We believe that together, TELUS can create a more sustainable future for people and our world.

Awards & recognition

TELUS continues to rank among the world’s leaders in sustainability and social capitalism.

Ranked 29th overall globally and 15th in Social Capital on the Wall Street Journal’s list of Top 100 Sustainably Managed Companies.

Over 20 consecutive years among global telecommunications providers in the Dow Jones Sustainability North American Index.

Named one of the best 50 Corporate Citizens Canada, as well as among the Top 100 Most Sustainable Corporations in the world.

Ranked 49th in 2021, ranking first among North American telcoms and second globally.

Winner of the 2020 Canadian SDG Accelerators Award in the Public Choice – Large Company category.

Ranked 8th overall globally for successfully outlining our Environmental, Social and Governance (ESG) goals, targets, and values.

Embracing sustainability

Sustainability is embedded into our core business strategy. The results speak for themselves:

Ways you can participate

Recycling smartphones

Our Bring-It-Back™ program refurbishes and resells old customer smartphones, giving them a new home rather than adding to electronic waste.

Giving pre-loved phones a second life

Drop off your pre-loved phones and tablets at a TELUS store and we’ll either upcycle them and give to Canadians in need or responsibly recycle them and keep them out of landfills.

Champions for change

Discover how local heroes are using our innovations to drive progress.


Achieving sustainability

Learn how our efforts are making a real impact.

Paper and packaging

We’re working to ensure the sustainability of natural resources we use and reducing our environmental footprint.

Environmental policy

Our Environmental Policy and ISO 14001 Environmental Management System underpins all of our environmental sustainability initiatives.

Sustainability report archives

Learn about our performance on important issues in a way that highlights the relationship between business success and sustainability.

Health & Safety Policy

To ensure effective management of health and safety risks in the workplace, TELUS has dedicated programs within its occupational health and safety management system that assesses and improves performance in the prevention of workplace incidents and accidents. Procedures include:

  • Risk and hazard assessments to identify potential harm in the workplace

  • Prioritization and integration of action plans with quantified targets to address risks

  • Integration of actions to prepare for and respond to emergency situations

  • Evaluation of progress in reducing and eliminating risks against targets

  • Internal inspections

  • Procedures to investigate work-related injuries, ill health, diseases, and incidents

  • Health and safety awareness training for all team members.

Contact the TELUS Sustainability Team

We welcome your inquiries about our commitment to sustainability and ongoing efforts to make a difference.