
Leading with purpose, innovating with passion
2024 Sustainability and ESG Report

2024 ESG Performance highlights
10%
of GHG emissions reduction from 2023
$350K
in community granting to 13 Indigenous-led programs
8 million
trees in 2024 planted to help mitigate climate change
76 Million
lives covered by our health programs
Our ESG focus areas
We set ambitious environmental, social, and governance impact goals. Read more about how we deliver on our promises around sustainability, health and wellbeing, security, privacy and safety, and giving to our communities.

Environment
Protecting our planet and environment
Social
Giving back to build stronger communities
GOVERNANCE
Investing in sustainable futures
Passionate about our social purpose
At TELUS, our social purpose is to leverage our global-leading technology and compassion to drive social change and enable remarkable human outcomes.
Driven by our social purpose
Guided by our ESG pillars
Committed to people and planet
Our steadfast commitment to creating meaningful and transformative social outcomes within our communities has led to significant progress in 2024, furthering our mission to make a tangible difference in the lives we touch.
Engagement, materiality, and priority setting
Authentic engagement lies at the heart of TELUS' commitment to prioritizing our customers and communities. We actively involve our internal and external stakeholders, including Indigenous Peoples when setting our ESG priorities. TELUS also conducts a double materiality assessment which plays a crucial role in shaping the focus of our ESG strategy. Learn about our high-priority material topics.