Leading with purpose, innovating with passion
2024 Sustainability and ESG Report
2024 ESG Performance highlights
Caring for the planet, caring for people
10%
of GHG emissions reduction from 2023
$350K
in community granting to 13 Indigenous-led programs
8 million
trees in 2024 planted to help mitigate climate change
76 Million
lives covered by our health programs
Message from our leadership team
"At TELUS, we firmly believe that good business practices and social good are intertwined, and we recognize our responsibility to address important social challenges through our products and services."- TELUS Leadership Team
Our ESG focus areas
We set ambitious environmental, social, and governance impact goals. Read more about how we deliver on our promises around sustainability, health and wellbeing, security, privacy and safety, and giving to our communities.
Passionate about our social purpose
At TELUS, our social purpose is to leverage our global-leading technology and compassion to drive social change and enable remarkable human outcomes.
Driven by our social purpose
Guided by our ESG pillars
Committed to people and planet
Our steadfast commitment to creating meaningful and transformative social outcomes within our communities has led to significant progress in 2024, furthering our mission to make a tangible difference in the lives we touch.
Our commitment to sustainability
Recognition in 2024
We are proud to have been recognized as a global leader in sustainability by these and other top awarding institutions:
TIME Magazine's inaugural list of the World's Most Sustainable Companies, ranking 21st out of 500 global companies overall
Dow Jones North American Index for the 24th consecutive year
Corporate Knights Global 100 Most Sustainable Corporations in the World and Canada's Best 50
Engagement, materiality, and priority setting
Authentic engagement lies at the heart of TELUS' commitment to prioritizing our customers and communities. We actively involve our internal and external stakeholders, including Indigenous Peoples when setting our ESG priorities. TELUS also conducts a double materiality assessment which plays a crucial role in shaping the focus of our ESG strategy. Learn about our high-priority material topics.
Reports and indexes
Transparent reporting is key to accurate accountability. Read our reports, index measurements, and disclosures for more information.
Independent assurance and reporting transparency measures were used to prepare this report.
Review our environmental and social performance data in our 2024 Limited Assurance Report.
Track our sustainability performance through our comprehensive Global Reporting Initiative Index.
Explore our industry-specific sustainability metrics in the TELUS 2024 SASB Disclosure.
Discover our climate action strategy in the TELUS 2024 Task Force Report on Climate-related Financial Disclosure.
Celebrating 25 years of impact
Being a good steward of our planet in the communities where we live and work has always been a priority for TELUS. That’s why we’ve been reporting on our environmental impact and sustainability efforts for the past 25 years, with a focus on transparency and accountability.
