Leading with purpose, innovating with passion

2024 Sustainability and ESG Report

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Caring for the planet, caring for people

2024 ESG Performance highlights

10%

of GHG emissions reduction from 2023

$350K

in community granting to 13 Indigenous-led programs

8 million

trees in 2024 planted to help mitigate climate change

76 Million

lives covered by our health programs

Our ESG focus areas

We set ambitious environmental, social, and governance impact goals. Read more about how we deliver on our promises around sustainability, health and wellbeing, security, privacy and safety, and giving to our communities.
Two TELUS team members volunteering to maintain a community garden plot.

Environment

Protecting our planet and environment

Social

Giving back to build stronger communities

GOVERNANCE

Investing in sustainable futures

Passionate about our social purpose

At TELUS, our social purpose is to leverage our global-leading technology and compassion to drive social change and enable remarkable human outcomes.

Driven by our social purpose

Guided by our ESG pillars

Committed to people and planet

Our steadfast commitment to creating meaningful and transformative social outcomes within our communities has led to significant progress in 2024, furthering our mission to make a tangible difference in the lives we touch.

Engagement, materiality, and priority setting

Authentic engagement lies at the heart of TELUS' commitment to prioritizing our customers and communities. We actively involve our internal and external stakeholders, including Indigenous Peoples when setting our ESG priorities. TELUS also conducts a double materiality assessment which plays a crucial role in shaping the focus of our ESG strategy. Learn about our high-priority material topics.