Bring your own bag
At TELUS, we're committed to environmental sustainability and reducing our footprint for a healthier planet. We encourage you to join us by bringing your own bag when visiting our stores. You can help minimize waste and preserve our natural resources by choosing reusable bags. Let's create a more sustainable future together.
Why we’re charging for bags
We're updating our approach to align with new provincial regulations and municipal bylaws. We've introduced charges for reusable bags to comply with these regulations and promote sustainability.
Buy a bag, help grow the future
When you purchase a reusable bag at TELUS stores, the proceeds will go towards tree replanting efforts. We've planted over 11 million trees to help combat climate change and protect biodiversity. Join us in restoring nature and supporting communities worldwide.
About pricing
In your local area, TELUS is introducing a $1 charge for reusable bags as part of our commitment to sustainability. If there are specific rules in your region about bag charges, TELUS will follow those guidelines set by the province and city.
Location | Cost |
|---|---|
British Columbia (bylaw in effect) | $2 |
Edmonton, Alberta (bylaw in effect) | $1 (increase to $2 after July 2024) |
Rest of Alberta | $1 |
Rest of Canada | $1 |
Note: pricing is subject to change. |
Frequently asked questions
Why is TELUS charging for bags when they never have before?
Where is the money going?
Even if my city doesn't have municipal bylaws, am I still required to pay for a bag?
TELUS offers different-sized bags; is it still the same cost?
Why does the reusable bag charge $2 in British Columbia and $1 everywhere else?
Will single-use alternatives be provided for customers who do not wish to purchase a reusable bag?
Are there any discounts or incentives for using reusable bags?
Can customers opt out of paying for a reusable bag if they don't want one?
What steps is TELUS taking to ensure the sustainability of reusable bags (e.g., material sourcing, durability)?
How often should I wash my reusable bags to maintain cleanliness?