Learn how to recognize spam and improve your email filtering to avoid them.

Be suspicious of emails received from people or organizations you don’t know. If you have not interacted with them, it is unlikely anything they send to you will be legitimate
Don’t always trust emails with an included URL, especially if there are link shorteners imbedded which make it hard to tell where a link will really take you
Be suspicious of unopened attachments included in messages from business organizations
Never give information which is being requested by email, such as login credentials. If you’d like to follow-up for more information, go to the company’s website to contact them directly
Verify the email domain to ensure that it matches the company that the email claims to be sent from
Install TELUS Online Security to protect your devices
Regularly check your junk mail folder and mark valid emails as Not spam
Unsubscribe from unwanted email distribution lists

To help your TELUS email account differentiate valid and spam messages, you can mark emails as spam or not spam in your mailbox. This will help improve email filtering going forward to ensure only valid messages are being sent to you inbox:

Mark emails as spam

Log in to your TELUS email account
Select the desired message in your mailbox
Select the three vertical dots icon to open the More menu
Select Report spam to open a pop-up window
Select Report spam to mark the message as spam OR select Report spam & unsubscribe to mark as spam and stop future messages from this sender