How to add and manage this robo-caller prevention mobility feature.
What is Call Control?
Call Control is a
free
optional feature available for our Business Mobility customers.
The feature automatically screens robo-callers and prevents unwanted callers from bothering you.
When phoning you for the first time, a caller is prompted to enter a number.
If the caller enters it successfully, they are not prompted again (provided they are one of your 25 most recent callers) and the call goes through.
If they fail, they hear an automatic message stating that they were prevented from reaching you.
The feature enables you to create an
Accepted list
of numbers that won’t be prompted.
Note
: The
accepted list
is a list of numbers considered "safe" and chosen by the call control user. They will not be prompted to dial any number in order for the call to connect.
What is Call Control Premium by TELUS Business?
For $3 per month, Call Control Premium offers exclusive features:
Viewing your last 100 calls anytime through the call log available on your My TELUS portal.
Adding up to 100 numbers each to your
Accepted
and
Blocked
callers lists.
After passing the Call Control challenge, your 100 most recent callers won’t be challenged again.
Note
: The
accepted list
is a list of numbers considered "safe" and chosen by the call control user. They will not be prompted to dial any number in order for the call to connect.
How to add and enable Call Control for your business