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Business services rate changes

Learn about important rate changes to your TELUS Business services.

Effective July 1, 2024 - Rate updates to office phone and DS-1 digital network services

Effective July 01, 2024 and subject to CRTC approval, TELUS is implementing a variety of rate changes for business services. TELUS filed its submissions on May 24, 2024, in accordance with the CRTC's annual price cap compliance process. For information on this process, please visit the CRTC website
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Summary of changes that will take effect July 01, 2024:

Product	Province	Rate change	Additional information
Business lines (non-contracted or contracted)	AB, BC	up to 5% increase	The regular monthly rate for TELUS Business lines will increase Note : Price increase amounts are different for each customer as each customer has a unique plan.
Digital Network Access (DNA) DS-1 Link and Mileage	AB, BC	up to 6.9% increase	The regular monthly contracted rates for selected DNA Link and Mileage will increase. Note : Price increase amounts are different for each customer as each customer has a unique plan.

Effective June 1, 2023 - Rate updates to office phone services

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Service	Province	Rate change
Business individual line (non-contracted or contracted)	AB, BC, QC	up to 6.6% increase per line in regulated exchanges
Multiline (non-contracted or contracted)	AB, BC, QC	up to 6.6% increase per line in regulated exchanges
Analog Private Line, Remote Call Forwarding, QC Inter Exchange Private Line, Ethernet Access Service, Digital Network Access, BC Program Transmission, AB Local Broadcast	AB, BC, QC	up to 10% increase

Business services rate changes

Effective July 1, 2024 - Rate updates to office phone and DS-1 digital network services

Effective June 1, 2023 - Rate updates to office phone services

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TELUS Business Connect Mobile App Privacy Statement

This Privacy Statement describes how TELUS collects, uses, and discloses your personal information when you use the TELUS Business Connect Mobile App.