Welcome to the TELUS Health Virtual Pharmacy

Alliance Pharmacy Group is now part of the TELUS Health family and we’re getting ready to launch something big.

Existing Alliance Pharmacy customer?

Don’t worry. You can still access all of the great Alliance Pharmacy services you use today. Soon, you’ll have access to even more.

  • Transfer or submit new prescriptions

  • Order medication (including MedPack) for delivery

  • Contact us to speak with a pharmacist

New to the TELUS Health Virtual Pharmacy?

It’s easy - and free - to transfer your family’s prescriptions from your existing pharmacy and start enjoying the benefits right away.

  • Fast, free and discreet medication delivery

  • Seamless coordination with your insurance company

  • On-demand pharmacist consultations by phone or online

Reimagining the pharmacy experience.

Combining the latest innovation and technology with Alliance Pharmacy Group’s strong foundation and delivery model, the TELUS Health Virtual Pharmacy will provide everything you’d expect from a pharmacy and more.

A convenient app and web portal.

Accessible from any smartphone, tablet or computer, you’ll be able to transfer prescriptions, book consultations, place and track orders and manage your medication from anywhere.

New ways to chat

with a pharmacist.

Get personalized advice via phone and video calls. Simply book an appointment for a time that suits you, and never discuss private matters in public again.

Medication management

made easy.

Whether you’re caring for yourself or a loved one, our innovative MedPack service organizes medication by date and time, so it’s easy to stay on track.


Canada-wide delivery.

Discretely packaged. Safely delivered in 1-3 days. We’ll send you key order updates and you can track its progress too.

Transparent pricing

and no hidden fees.

We’ll help you understand your coverage and options. You’ll only ever pay the amount not covered by your insurance. Services like MedPack and medication delivery are free of charge.

Interested in learning more?

Contact our TELUS Health Virtual Pharmacy care team.

Top Virtual Pharmacy Questions.

The TELUS Health commitment.

TELUS Health’s goal is to empower every Canadian to live their healthiest life.

With a newly launched national network of care centres, virtual care services and now a virtual pharmacy, we’re reimagining healthcare one innovation at a time.

Physician? Fax your prescriptions here:

West (AB, BC, NT, YT):


Central (MB, NU, SK):


East (NB, NL, NS, ON, PE):


TELUS Health Virtual Pharmacy (West)

Serving AB, BC, NT, YT

1280504 BC Ltd

21320 Gordon Way, #165

Richmond, BC

V6W 1J8

Toll Free: 1-855-370-7979

Toll Free Fax: 1-855-295-7174

Hours: Mon - Fri, 9:00am - 5:00pm PST

Pharmacy Manager: Brian Lee

College of Pharmacists of BC

PharmaCare Code U62

Pharmacy practice issues may be reported to the College of Pharmacists of BC

TELUS Health Pharmacy (Central)

Serving MB, NU, SK

10082859 Manitoba Ltd.

975 St. James St.

Winnipeg, MB

R3H 0X2

Toll Free: 1-866-318-0047

Toll Free Fax: 1-833-815-5756

Hours: Mon - Fri, 9:00am - 5:00pm CST

Pharmacy Manager: Jeannie Lee

College of Pharmacists of Manitoba

License #35367

Services are provided by TELUS Health Pharmacy in Manitoba

TELUS Health Virtual Pharmacy Inc. (East)

Serving NB, NL, NS, ON, PE

20 Furbacher Lane, Unit 2

Aurora, ON

L4G 6W1

Toll Free: 1-888-921-0466

Toll Free Fax: 1-877-835-8329

Hours: Mon - Fri, 9:00am - 5:00pm EST

Pharmacy Manager: Rachel Patel

Ontario College of Pharmacists

Certificate of Accreditation #308628