An experience designed with care.

With everything you expect from your community pharmacy now also available in an online pharmacy platform, managing prescriptions for you and your loved ones is easy and convenient.

Here’s how it works.

  1. Getting started

    Creating an account is easy. You just need to submit:

    • Basic info like your name and address

    • Provincial health card details (if you have one)

    • Health insurance info (if you’re covered)

  2. Placing your order

    Transfer* a prescription or ask your prescriber to fax it to the Virtual Pharmacy. Your pharmacist will coordinate everything including insurance coverage. You’ll only ever pay for costs that aren’t covered.

    *Certain conditions apply. Please consult your pharmacist.

    Explore pricing and coverage
  3. Chat with a pharmacist

    If you’re taking new medication or just have a question, your pharmacists are always happy to chat. They’ll review your history and discuss how to tailor the services to meet your needs.

    Meet your pharmacists
  4. Complimentary delivery

    Discreetly packaged and safely delivered in 1-3 business days, you’ll receive key order updates and you can track its progress too.

  5. Refills and reminders

    Online refills and renewal reminders can help you plan ahead. The Virtual Pharmacy also offers convenient services like autopay.


More great reasons to use the Virtual Pharmacy app.

Medication management made easy.

Take 3 or more pills a day? With MedPack, medications are organized by date and time of day (so you don’t have to). Talk with your pharmacist today.

A convenient way to care for your family.

The Virtual Pharmacy makes managing your family’s medication simple and efficient. No extra charges. Just all the services you need in one handy dashboard.

Experience the Virtual Pharmacy today.

Have a question? Chat with a pharmacist.

Trusted by 47,000 Canadians and counting.

"The Pharmacy has always been attentive to our needs and pleasant doing so."

Ken M.Ancaster, ON

Verified Customer

"I have had this A1 experience for several years and it has been totally dependable."

Marina M.Burlington, ON

Verified customer

Top questions about How It Works.