An experience designed with care.

We’ve made your pharmacy experience more personal, more convenient, more accessible and easier to manage for you and your loved ones.

Here’s how it works.

  1. Getting started

    Creating an account is easy. All we need from you:

    • Basic info like your name and address

    • Provincial health card (if you have one)

    • Health insurance info (if you’re covered)

  2. Placing your order

    Transfer a prescription or ask your doctor to fax it to us. We’ll coordinate everything including insurance coverage. You’ll only ever pay for costs that aren’t covered.

    Explore pricing and coverage
  3. Chat with a pharmacist

    If you’re taking new medication or just have a question, our pharmacists are always happy to chat. We’ll review your history and make sure everything is tailored to you.

    Meet our pharmacists
  4. Complimentary delivery

    Discreetly packaged. Safely delivered in 1-3 days. We’ll send you key order updates and you can track its progress too.

  5. Refills and reminders

    With refill and renewal reminders, we can help you plan ahead. We also offer convenient services like autopay.


More great reasons to switch.

Medication management made easy.

Take 3 or more pills a day? Our innovative MedPack system will organize it all by date and time of day (so you don’t have to).

A more convenient way to care for your family.

We’ve made managing your family’s medication as simple and efficient as possible. No extra charges. Just all the services you need in one handy dashboard.

Experience our virtual pharmacy today.

Have a question? Chat with our care team.

Trusted by 47,000 Canadians and counting.

"The Pharmacy has always been attentive to our needs and pleasant doing so."

Ken M.Ancaster, ON

Verified Customer

"I have had this A1 experience for several years and it has been totally dependable."

Marina M.Burlington, ON

Verified customer

Top questions about How It Works.