CRTC has mandated Universal Call Blocking to help prevent nuisance calls from customers. In order to see how your product may be impacted, please visit our Support page here.

STIR / SHAKEN technology is a new industry standard that aims to reduce caller spoofing and nuisance calls by authenticating and validating caller identity on IP calls. The first implementation is a carrier-to-carrier application, however, STIR / SHAKEN is an evolving standard that will continue to be developed and enhanced over time.

Primary Rate Interface (PRI) and SIP (Session Initiating Protocol) are two methods used to connect businesses to a regional telephone network. A PRI is a single physical connection with 23 voice channels, whereas SIP is enabled over an existing ethernet or fiber connection. SIP is an alternative to PRI as it completely eliminates the need for traditional phone infrastructure.

SIP trunking is often preferred by companies with numerous branches or remote workers, whose employees depend heavily on multimedia communications. With SIP Trunking, you only need to pay for the capacity you need on a per-channel basis and which creates cost savings for organizations. SIP Trunking platforms also offer easy-to-use administrative portals to offer simple support for multiple sites or remote workers.

SIP and VoIP cannot be directly compared and are not alternative solutions. VoIP is a broad term used to describe any internet-based phone service, while SIP is a communications protocol that is used for most types of VoIP deployments. VoIP relies on data connectivity to transmit voice packets instead of the public switched telephone network (PSTN), while SIP is a protocol to initiate, maintain and terminate multimedia communication sessions in VoIP applications.