Partner support

Your resource center for seamless assistance and expert support

Contact an expert

Welcome to your Partner support page

Here, you will find an array of resources designed to assist you on your journey with us. Whether you want to make or manage an order, need help troubleshooting an issue or wish to speak with a support agent, we're here to ensure you have all the support you need. Explore the links below to access the tools and assistance available at your fingertips. Your success is our priority.

Order management

Agility Portal

Our next-generation ordering tool

DSL VPOP Services

Manage my DSL VPOP services

Enterprise Mobility Services

Manage your Enterprise Mobility services

Ethernet, Optical and Wavelength

Place orders for Ethernet, Optical and Wavelength services

Hosted Voice Services

Manage my Hosted Voice services

IoT Services

Manage your IoT services

SIP Trunking services

Manage my SIP Trunking ordering services

Toll-Free services

Manage and provision my Toll-Free services

TELUS Service Request Portal (TSR)

Get a status on your requests

Additional support

Repair and escalation

View the Partner Service Management Contact and Escalation List

Access the list

Preparing my site

Getting my site ready for installation of Data services

Read the article

TELUS Network

Discover the award-winning TELUS network

See the network maps

Payphone compensation reports

Provides online access to all of your TELUS payphone compensation reports

Speak with a TELUS Partner Solutions expert

Ready to get started?

Get in touch with our experts to discuss your company's needs.

Request a call-back

Looking for support?

Find the answers to your questions on our Support page.

Visit the Support page