Preparing my site for installation of Data Services
TELUS values you and your customer's time - we want to make sure the installation of your new TELUS equipment goes as smoothly as possible.
Customer site readiness
By having TELUS equipment installed, you and your customers are about to experience all the benefits of future-friendly solutions with customer care that puts you first.
The only thing we need from your business is to make sure your customer’s site is ready for our technicians, and that our technicians are given the access they need when they arrive at the location. See below our Customer site readiness checklist to help guide you through the site readiness process. If you think your customer won’t be ready for the service installation date, please call us to reschedule to avoid costly delays.
Customer site readiness checklist
To ensure a smooth installation process, we kindly ask our valued partners to arrange and cover the costs for cable path preparation, power supply, grounding setup and backboard installation. Your investment in these essential elements plays a crucial role in the successful implementation of our shared solution. If you have any questions about these requirements or need guidance on cost-effective solutions, our support team is here to assist you every step of the way.