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Device balances

Find your current device balance and understand adjustments

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  • Activate / Add a line to your Mobility Business Account
  • Mobility service terms
  • Replace your phone or change a SIM card
  • Trade in your mobile phone
  • NFC Mobile Payments

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Getting started

  • Activate / Add a line to your Mobility Business Account
  • Mobility service terms
  • Replace your phone or change a SIM card
  • What is an eSIM voucher?
  • Change or swap your SIM card

Learning

  • Device balances
  • Trade in your mobile phone
  • NFC Mobile Payments
  • Wellness Messenger FAQs
  • TELUS Bring-It-Back explained
  • Install the My TELUS app
  • Manage service to a lost or stolen mobile device
  • Bring Your Own Device (BYOD) activations: Frequently asked questions
  • TELUS device recycling information
  • Renew a Mobility Business line
  • Check your device warranty

Troubleshooting

  • Troubleshoot problems with your phone battery
  • Mobile phones and tablet repair
  • TELUS Device Care
  • TELUS Device Checkup app explained
  • Unlock your TELUS mobile device
  • Prevent malware, viruses and Trojans on your mobile device
  • End-of-life device repair

Interesting articles

  • Recycle your mobile device

Troubleshooting

  • Mobile phones and tablet repair

Interesting articles

  • Samsung Galaxy Watch FAQ

Getting started

  • TELUS Drive+ explained

Learning

  • Set up data notifications for Drive+

Troubleshooting

  • Troubleshooting issues with TELUS Drive+

Getting started

  • TELUS Alexa Skill explained

Getting started

  • Set up your mobile hotspot
  • Huawei E8372 mobile internet key
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The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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TERRITORIAL ACKNOWLEDGEMENT

The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
About Us
Careers
Investors
The Network that gives back
Sustainability
Accessibility
TELUS Service Status
Order Status
Security
User Terms
Privacy / Cookies
Wireless Code, Simplified
Policies and Disclosures
TELUS & CRTC Wireless Code
Small Business
TELUS Health
Agriculture
Medium and Large Business
Our Impact
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