Reporting a spam message — For TELUS Business customers

What to do if you receive a spam text message

• Forward the spam message to the short code

  7726

  (SPAM) so that we can start an investigation. If you receive a number of spam texts, we recommend putting

  7726

  into your contact list so that you don't need to remember the numbers

• Don't respond directly to a phone number where you believe the spam text originated. Responding alerts the spammer that your number is genuine

• If you're not able to view the number or if it's email spam, forward us the entire message (along with the full header if it's an email)

It's free to report spam

How to forward a text message from your phone to 7726

• iPhone:

  1. Touch and hold the message

  2. Select

     More

     .

  3. Select the message you want to forward, then select Arrow in the bottom right corner

  4. Enter

     7726

  5. Select

     Send

• Android and Windows:

  1. Press the message (being careful not to activate a link)

  2. Choose

     Forward

     (from the menu)

  3. Forward to

     7726

• BlackBerry:

  1. Open the message

  2. Using the Menu key select

     Forward

  3. Forward to

     7726