How to use a Duress Code

You can set up a duress code to transmit a silent alarm to the central monitoring station. Use the duress code when someone is forcing you to operate your security system against your will.

1. Swipe down from the top of your screen to access the settings menu

2. Select Settings

   

3. Select Advanced Settings

   

4. Type in your master code

5. Select User Management

   

6. Select the pencil icon to edit your Duress user settings

   

7. Enter a new four digit code as the new duress code. This should be different from your master code. Select OK

8. To confirm the duress code, type in the 4 digit code from the previous step

9. Select Save

1. While the system is armed, you can type in your secret Duress code to send a silent signal to the monitoring center

2. The operator may still come on 2-way voice over the system (if applicable), but they will also dispatch emergency response