. If you don't have an account, you'll need to register for one.
Select
Mobility plans & devices
and select
Favourite numbers
Add or make changes to your current numbers
Note
: The following numbers cannot be selected as Favourite Numbers:
Your TELUS mobile number
Your voice mail retrieval number
Toll-free numbers
1-900 numbers
Canadian long-distance numbers, unless your Favourite Numbers service is Nationwide
Updating your your Favourite Numbers
When you add phone numbers to an empty Favourite Numbers list, the new list takes effect immediately
If you modify an existing Favourite Numbers list, the new list takes effect within 24 hours
If you have already modified an existing Favourite Numbers list during your billing cycle, further modifications will take effect at the start of your next billing cycle