You're currently in Business Support. For help with a consumer service, visit our

Check your device warranty

Easily access your mobile device's warranty status with the My TELUS app.

  1. Launch the My TELUS App on your device

  2. Select
    Plans & Devices
    My TELUS App - Plans & Devices

  3. Select
    Device
    My TELUS App - Device tab

  4. You can view a summary your device warranties in the
    Device Protection
    section, including the type of warranty (
    TELUS Device Care
    ,
    AppleCare+
    ,
    Manufacturer
    , etc.) as well as the start and end date of your coverage
    My TELUS App - Device Protection
    Note
    : Any expired device warranties will also be listed in this section

  5. Select
    View details
    for a more detailed breakdown of your warranty coverage.
    My TELUS App - Device Protection - View Details
    My TELUS App - Device Protection details

Note
: You can also learn more about your device repair options be selecting
Need a repair?
to locate a nearby TELUS store for assistance.

My TELUS App - Need a repair

Did this article solve your problem?

Yes
No

Related articles

This Privacy Statement describes how TELUS collects, uses, and discloses your personal information when you use the TELUS Business Connect Mobile App.

Learn about accessibility at TELUS