Change subscriber user names
Changing a user's name doesn’t affect the billing information, but it can help differentiate your users if you have many lines. It can also help you identify the devices your employees are using.
Log in to your My TELUS account
Select My Profile
Select Change subscriber name
Select the account (if applicable)
Select the checkbox for each subscriber whose details you wish to change
Enter each updated First name and Last name, then select Submit
Select a phone number or email to receive a verification code to confirm your identity
Enter the 6-digit verification code and select Continue
You will only need to verify once every 30 minutes
The name changes will be effective once a success message appears
