Change your mobile phone number

Log in to My TELUS

Select Plans & Devices

Select Device

From the Manage your device section, select Manage your phone number

Select Find a new number to search from a pool of our available numbers OR Transfer your phone number to swap an existing number from another service provider

Follow the steps presented, filling out all necessary fields

Once you've completed the steps, your phone number has been changed. The new number will be active within 15 minutes

Once active, power your phone off and back on

Place a test call to ensure your new number is working properly