About My TELUS Support Requests

Learn all about our My TELUS Support Request

My TELUS Support Requests is a feature for business customers only. It allows a user with an Account Manager role to open and manage requests for the TELUS Business support teams without having to contact us by phone, saving you the wait time for non-urgent service changes and technical support.

What kind of requests can I submit?

The main categories available for requests are:



For more information, please visit our FAQ page.


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