HR business processes

Rising costs for processes and software maintenance are challenging human resource departments to do more with less.

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Payroll management

Payroll made simple

As a fundamental function of any organization, payroll services must always be accurate. Our Canadian Payroll Association (CPA) certified professionals can help you create efficiencies for your payroll functions.

Our advantages

We help streamline payroll processes to get economies of scale working for you by standardizing, simplifying, applying best practices and providing compliance guidance.


• Payroll preparation and calculation • Time collection and reporting • Payment distribution • Accrual processing • Third party payments and reporting • Tax reporting • Payroll accounting and reporting

Workforce administration

Empower your employees

Our team of experts and our robust technology can help you manage HR transactions and improve employee experience.

Our advantages

Our highly experienced team offers guidance on policies and processes while supporting everyday transactions. We can help you bring the benefits of automation and self-service to your employees.


• On-boarding, transfers, terminations and retirements • Salary administration • Demographic changes • Leave administration • Life event management • Scheduled and ad hoc reporting • Employee records file management • Compliance and monitoring

Benefits administration

Streamline your processes

With Flexit360, you can simplify the complex world of benefits.

Our advantages

Because back office processes are our business, we continuously invest in our benefits administration and enrolment solution, Flexit360, to improve workflow automation and enhance the employee experience.


• Online employee enrolment • Determining and maintaining eligibility for benefits coverage (flexible, traditional, and modular plans) • Integration of human resource information systems • Beneficiary/dependent maintenance • Annual enrolment management • Administration of collective agreement benefit offerings • Premium calculations and submissions for multiple carriers • White-label, bilingual and user-friendly workflow

Employee Records and Privacy

TELUS Employer Solutions assists our customers to comply with their obligations related to the protection of personal information. TELUS takes a very serious approach to the protection of our customers’ confidential and personal information. This is reflected in various TELUS policies, in particular in the TELUS ethics policy, the compliance with which is an employment precondition.