PassportBacking Up and Restoring Your Phone

Discover how to restore data from a BlackBerry Protect backup file. BlackBerry Protect helps you secure and find your device if it's lost or stolen.

Discover how to restore data from a BlackBerry Protect backup file. BlackBerry Protect helps you secure and find your device if it's lost or stolen.

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - From the Home screen, drag down the Quick Settings panel.
  1. 1 - From the Home screen, drag down the Quick Settings panel.
  2. 2 - Tap Settings.
  3. 3 - Scroll to BlackBerry Protect.
  4. 4 - Tap BlackBerry Protect.
  5. 5 - Tap Restore and follow the onscreen prompts to restore your device.
  6. 6 - You've completed the steps!

Product Image and Indicators - Image of the current step and indicators demonstrating the interactions necessary to complete the step.

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