iPhone 13Converting a physical SIM into an eSIM on the same iPhone

Discover how to convert your physical SIM card to an eSIM on the same phone. Your physical SIM card is deactivated once the eSIM is activated and should be kept for at least 14 days before being discarded.

Discover how to convert your physical SIM card to an eSIM on the same phone. Your physical SIM card is deactivated once the eSIM is activated and should be kept for at least 14 days before being discarded.

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - From the Home screen, tap Settings.
  1. 1 - From the Home screen, tap Settings.
  2. 2 - Tap Cellular.
  3. 3 - Tap Convert to eSIM.
    • Remarque : Please contact Telus's customer service directly if you do not see the Convert to eSIM option and are experiencing any other issues.
  4. 4 - Tap Convert to eSIM, again.
  5. 5 - Tap Convert to eSIM, again.
  6. 6 - Double click the Side button.
    • Remarque : Your previous SIM card is deactivated when the cellular plan on your iPhone activates. Remove the physical SIM from your iPhone once the eSIM is activated, then restart your iPhone.
  7. 7 - You've completed the steps!

Product Image and Indicators - Image of the current step and indicators demonstrating the interactions necessary to complete the step.

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